Renaissance Tulsa Hotel & Convention Center

Very Good
Traveller Type: Business Traveler
  : The breakfast buffet.
  : Was given a handicapped room. Did not like the shower. It was dangerous.

Wonderful
Traveller Type:
  : Its always nice and welcoming.
  : Nearly every ice machine was out of order. We had to go to almost every floor before we found one that worked. One of our towels had a huge hairball in it and there was rust in the tub. Itd also be nice if they had complimentary coffee in the lobby.

Wonderful
Traveller Type: Traveling as Couple
  : Good value and in a great location.

Very Good
Traveller Type:

Very Poor
Traveller Type: Traveling as Couple
  : the bed was comfortable
  : we had to be given three rooms. the first room the bathtub was dirty the second room the bathtub was had dirt and rust, when brought to the attention of the staff, his reply was all he could give me was a bathtub mat after refusing he finally gave a clea

Wonderful
Traveller Type: Solo Traveler
  : The only negative remark about the room is that there are no microwaves in the room. While you could probably order one, most rooms at hotels like this one have microwaves in the room.

Poor
Traveller Type: Group Traveler
  : Pictures were nothing like the room. Carpet was worn and needed stretched out. Purchased the hotel room to spend time with friends (no husbands or kids). Asked them to please make it a nice room. Was embarrassed this room was so shabby. Ice mach broken

Very Good
Traveller Type: Traveling as Couple
  : The staff was absolutely amazing. Everyone had smiles all of the time and seemed eager to help wherever possible. The only two complaints I would have is the bar closed early Saturday night when we were there. The website states open until midnight so we waited to have dinner until then (we had gone to the osu game in Stillwater and didnt get back to the hotel until ten). Because of the closing early, we missed getting dinner. We had ate at the bar Friday night and the food was amazing! Thats why we chose to wait until we got back to eat as we wanted another one of the Cuban sandwiches as they were sooo good. The only other issue I had was with the hidden fees. Parking fees of $10 a night shouldve been stated at time of booking. I have no issue with the fee but it wouldve been nice to have that information up front. Also the extra charge for incidentals was confusing. What confused me is that the extra fee was charged up front however the day I checked out, I got the itemized bill which included the $100 for the bar (I tipped heavily to make the charge be exactly $100).that morning I got an extra charge on my card for $65 and some change overall between the two payments, I was overcharged by $35. When I asked the lady at the hostess stand, she was confused as well as to why $65 of the hundred was taken out of the incidentals fee and why I was then charged that extra. She did state that the extra $35 should be getting refunded in a few weeks so Ill watch just to make sure. Overall the hotel, the staff, the cleanliness, the ease of location, etc was a ten out of ten. I will definitely be returning as my son is a freshman at OSU and this hotel is central to us and him.
  : See above

Pleasant
Traveller Type: Traveling as Couple
  : Locations is good
  : Is doesnt effect the motel but for sure needs some updating .

Very Good
Traveller Type: Traveling as Couple
  : The rooms were clean and comfortable.
  : The pool was closed both days we were there without explanation.