OYO Hotel San Antonio Lackland Air Force Base West

Very Poor
Traveller Type: group
  : Nothing. The picture is staged. It is a rundown hotel in a rundown part of town.
  : It was horrible. Any remodeling was a slap of paint over poorly applied Sheetrock mud. Mold and rust in the bathtub and shower. Poor lighting, rust in the refrigerator and mold growing on the outside. Unsecured electrical wiring with tape hanging from it. Rooms look nothing like the photos. There were flies buzzing around and when the covers were pulled back, there were insects in the bed. 10/10 recommend not staying here. We didn’t.

Disappointing
Traveller Type: family with young children

Good
Traveller Type: review category business travellers
  : Friendly staff, felt very safe with the military base directly outside of the hotel. Lots of places to eat close to the location. Smelled very clean.
  : Needs cleaner linens and pillows.

Poor
Traveller Type: family with young children
  : The location was the best part over all.
  : The room was bad , The smell , and the floor Creaked every time I stepped on it . The refrigerator was extremely disgusting. Walls hadn't been wiped off at all; the bed sheets felt as if someone was eating in the bed .... Way too much food crumbs.

Poor
Traveller Type: with friends

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Did enjoy the stay, beds were comfortable and I had a great sleep.

Good
Traveller Type: solo traveller
  : I checked in at 12am after a long flight from London and was really looking forward for a comfortable bed. Ofcourse, I was not expecting a 5 star hotel but a clean place atleast. The floor was dusty as I was walking around the room barefoot. Got 2 beds for myself but both looks like the sheets have been there for awhile. I was icky & itchy all night! Went out the next day and found that sheets has been changed and floor seemed to be mopped. Thank God! The following 2 nights has been comfortable with fresh sheets. Maybe the room was not prepared for my arrival though I booked beforehand.
  : Rooms not sound proof you can hear other people doing their business on the other side of the wall.

Very Poor
Traveller Type: young couple

Good
Traveller Type: family with young children