Candlewood Suites Austin-Round Rock an IHG Hotel

Very Good
Traveller Type: solo traveller
  : Close to a lovely Downtown and several convenience stores, if you're unable to make your way to one of the local HEB's the nearby gas station is a great place to get some water and snacks for your first night (not that clean but it serves its purpose). The room was clean, no odor, comfy for two people staying for two weeks, great AC and kitchen facilities. Staff was very friendly and quick to assist with fresh towels or remagnetizing cards left next to a phone. Several very nice restaurants are within walking distance but the highway traffic (which IS audible from a facing room but not even louder than the AC), lack of clear crossing places and in my case the heat made an Uber an excellent choice for dining or shopping trips. The outlet mall a few miles away made for a lovely day out and Downtown has several bars and a great donut place.All in all a nice, quiet hotel with great room amenities and nearby venues.
  : The room could have used another chair (one armchair and one dining chair in a room for two people), a sponge or brush for hand-washing dishes and some more utensils in the kitchenette (no big problem, we picked up some plastic spoons and such our first trip to HEB).

Very Good
Traveller Type: Solo Traveler
  : Close to a lovely Downtown and several convenience stores, if you're unable to make your way to one of the local HEB's the nearby gas station is a great place to get some water and snacks for your first night (not that clean but it serves its purpose). The room was clean, no odor, comfy for two people staying for two weeks, great AC and kitchen facilities. Staff was very friendly and quick to assist with fresh towels or remagnetizing cards left next to a phone. Several very nice restaurants are within walking distance but the highway traffic (which IS audible from a facing room but not even louder than the AC), lack of clear crossing places and in my case the heat made an Uber an excellent choice for dining or shopping trips. The outlet mall a few miles away made for a lovely day out and Downtown has several bars and a great donut place.All in all a nice, quiet hotel with great room amenities and nearby venues.
  : The room could have used another chair (one armchair and one dining chair in a room for two people), a sponge or brush for hand-washing dishes and some more utensils in the kitchenette (no big problem, we picked up some plastic spoons and such our first trip to HEB).

Very Poor
Traveller Type: family with young children
  : Roaches room fility and no money offered back or anything
  : Nothing

Disappointing
Traveller Type: young couple

Poor
Traveller Type: young couple
  : they did not have breakfast, had pet bags and walks.
  : we did not get the room we reserved. help where not helpful or friendly.

Very Good
Traveller Type: solo traveller
  : No breakfast available. Good location

Fair
Traveller Type: with friends
  : The room had many amenities including a kitchenette and a large shower.
  : I felt genuinely unsafe at this property, the windows are not secure, there were people outside my window at the pavilion all night the first night of my stay. The kitchen was dirty, there was still food from the previous guests in the fridge. No housekeeping for our room as well, we did not get a knock and our room was never cleaned.

Very Poor
Traveller Type: Traveling as Couple
  : The staff was absolutely horrible.

Poor
Traveller Type: young couple
  : First they tried to put us in a single when we paid for a suite, they put us in the suite after we realized the error. It had not been cleaned and had a terrible smell, also has roaches

Very Poor
Traveller Type: young couple
  : The only thing I like about the property is the location !
  : Front desk associate did not care about what room they placed us in !