Pigeon Forge Getaway

Fair
Traveller Type:
  : Newly remodeled and up to date, location was very close to main strip yet private.
  : The remodel work looked nice but was poorly done. there were holes in the walls, beams uneven in living room ceiling. The water was so hot 3 of our church members burnt their hands when washing them and literally left small blisters on one. This is a huge liability. I stayed in the master bedroom and every time I took a shower or used the sink you smelt sewage so it was backing up into the sink. It smelt awful and stunk up the bathroom, bedroom, and living room which was embarrassing since I had picked this location. I walked around the floor the next morning with no socks on for 20 minutes and my feet were completely black which let me know the cleaners didnt do very well. That was completely disgusting. The game room downstairs looked awesome but the air hockey table was broken and the arcade game kept trying to update the firmware. The code didnt work upon arrival. I called the property twice and got hung up on then finally reached someone who was rude. I hung up and called back and got someone really nice. They did not send the code until after check-in which is ridiculous. I have used several property rentals and you always receive the code that morning or at least a few hours ahead. I called again and they said you will receive the email with code after check-in which makes no sense. so we arrived on time and had to wait for an email.