La Quinta by Wyndham Overland Park

Very Poor
Traveller Type: solo traveller

Disappointing
Traveller Type: family with young children
  : Crystal (the young lady that checked me in) was exceptionally! Her customer service went above and beyond. Also the bed was very comfortable.
  : The fact that on Booking it said there was no pet fee and when I checked in I was told that there was. Then there's the occupancy fee that isn't mentioned anywhere until you check-in. They advertise a Continental Breakfast yet serve stale donuts. They say it's because of construction but they can have breakfast catered or offer vouchers to the Denny's not a block away. The carpet was also dirty and not fastened down. The AC/Heater makes an awful whining sound that made it difficult to sleep. La Quinta has gone downhill lately, honestly a Motel 6 would have been just as good without the high price.

Poor
Traveller Type: family with young children
  : Nothing

Wonderful
Traveller Type: review category business travellers

Disappointing
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : Unfortunately there was no breakfast but, we had cereal and milk in our room which worked out well for us. We were only there to sleep usually gone by 9:00am and back to sleep at 9-10:00pm. It was quiet, our room was clean, a fridge and microwave made for a comfortable stay.
  : Elevator was in slow motion and the hallways could have been cleaner. I realize you're undergoing some construction but we didn't see anyone working in the area we were so a quick vacuuming as you go to the stairs or elevator would have made a better appearance.

Very Poor
Traveller Type: family with young children
  : Front desk was friendly.
  : The place smelled,really bad. The alarm clocks started going off at 5am. The housekeeping began pounding on doors at 6am waking everyone up. The smell was the worst. And why wake guest at 6am when check out is at 11? We will never stay at paying again,!

Good
Traveller Type: family with young children
  : There wasn't much choice for breakfast.
  : The hotel seemed to be almost empty. Looked like it is being remodeled.

Very Good
Traveller Type: review category business travellers

Very Poor
Traveller Type: family with young children
  : The location.
  : Ant infestation, broken door locks, having to request that trash be emptied, having to change rooms midway thru our stay, having to exchange and move refridgerators by ourselves during the room change.