Surf Side Hotel

Wonderful
Traveller Type: family with young children
  : Very clean and the amenities were great. Pleasant staff
  : Only a minor hiccup was the TV was difficult to navigate and kept freezing up.

Wonderful
Traveller Type: family with young children
  : Everything was clean and well maintained. Easy access to beach. Nice pool. Loved the complementary chairs and towels

Wonderful
Traveller Type: family with young children
  : Great breakfast, nice pool and easy access to beach. Lovely staff, kind and helpful.

Pleasant
Traveller Type: young couple
  : On the positive side, the location is excellent, with close proximity to the beach, Restaurants, and Stores, and nearby attractions. The place is nice and clean. We thoroughly enjoyed the beach, hot tub, and pools. Additionally, the free breakfast service exceeded our expectations.
  : When we booked through Booking.com, we were promised a “Double Room with Balcony and Sea View,” a flatscreen TV with streaming services, and free Wi-Fi available in all areas. Unfortunately, we encountered several issues:•The balcony did not have a sea view as advertised.•The TV did not support streaming services.•The Wi-Fi in our room was so weak that my iPad, which only connects to Wi-Fi, could not connect at all. Although the mobile data reception was clear, this did not solve our issue.When we contacted the hotel about these problems, their response was:“The room you booked has a balcony, with partial sea views. The TVs do not offer streaming services. The Wi-Fi in that building is being worked on due to storm damage to a piece of equipment.”While I understand that unforeseen circumstances like storm damage can affect services, the discrepancy between the booking description and the actual amenities was disappointing, especially considering we paid $624 for our stay. We had saved up and traveled far for this trip, hoping for a special experience during our honeymoon.

Wonderful
Traveller Type: young couple
  : Ocean view and staff

Good
Traveller Type: young couple

Very Good
Traveller Type: solo traveller
  : The facility was perfect ,rooms were great except I had to take my luggage up 4 flights of stairs since I was in a building with no elevator . Access to the beach and pool was very close to the main hotel which waa super nice.
  : My key would not work 2 days in a row but all in all it worked out.

Very Good
Traveller Type: family with young children
  : Close to the beach. Clean rooms. Kind staff
  : Only one elevator that seemed to always be in use

Good
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : Not crowded.Nice roomFriendly staff
  : Coffee pot in room was broke.Bathroom very small with no towel racks