Napili Village Hotel

Wonderful
Traveller Type: Traveling as Couple
  : clean, good bed
  : great value

Pleasant
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple
  : Close to beach
  : Bed was not good

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : We LOVED the location! The only thing that would've been better is if it was right on Napili Bay! But we knew going into it that it wasn't. Very close, though! Staff was very helpful. Communication before we arrived was good. Getting our key was easy.
  : Our room was pretty outdated. We made friends with another couple staying in the same building, and their room was all updated with new cabinets, countertops, faucets, appliances, etc. Plus they had a 1 bedroom (we had a studio), they had a panoramic view on all 3 sides with clear windows (our windows were textured so we couldn't see out), they had a view of the ocean (we did not.) We would not have thought that much about it, but we found out they paid $500 LESS for their unit through the same booking service (Booking.com) only one week earlier than when we booked ours. That doesn't seem right. The decor was dated. Everything just needed to be updated. Cabinets, countertops, bathroom sink and counter, shower, lever windows, door, decor, flooring, etc. Pretty much everything. We didn't care for the textured windows that we couldn't see out, unless we opened the door. The worst part was we had to have a key to get both IN and OUT of the gates around the building. I can see needing a key to get INTO the property...but OUT? That seemed strange and inconvenient. Given what happened with the Lahaina fire, needing a key to get off the property seems like it would be a major fire hazard.

Fair
Traveller Type: Traveling as Couple
  : Proximity to beach
  : Close to the road so quite noisy at night with cars, dogs etc, walls very thin so you can hear people in adjoining rooms.

Wonderful
Traveller Type: Traveling as Couple
  : The check in was easy and secure.The room was decorated nicely and gave the feeling of home away from home. We looked forward each night to relaxing in the very comfortable bed.The pool was always kept clean as well as the surrounding areas, and the pool temperature was perfect both day and night.We enjoyed our privacy with the surrounding foliage. The drop down screen on the lanai was a nice touch, although not used.The beach was a short distance and we saw a couple turtles swimming by.The staff was very attentive to any request and even supplied a new fry pan as there wasn't one in the room. Hi'i @ Snorkel Bobs was a wealth of information for day trips and activities. I'm glad she was close by.Overall, we were pleased.
  : It was difficult to find the right building on the first night, in the dark, after a long day of travel.Using a key to exit the property was a little over the top.Although there seemed to be vacant rooms, the one overhead was booked to a couple of "elephants" on our last two nights. The way they walked sounded like they would fall through the ceiling.The cabinets are slightly outdated and the drawer faces need tightened. A little updating couldn't hurt.

Very Good
Traveller Type: Traveling as Couple
  : It was a nice property and the bed was large and firm, which is the way we like it. The balcony patio was spacious and pleasant.
  : Whicker chairs could have been more comfortable. A recliner type type chair on the balcony would have been nice.

Very Poor
Traveller Type: Solo Traveler
  : Awful old room with old cheap everything. I would never stay there again. A lot of nerve to charge the money you do for a dump.

Very Good
Traveller Type: Family with Young Children
  : The hotel was centrally located and had beach access. Parking was convenient . Room comfy and staff very accommodating.