Residence Inn by Marriott Cedar Rapids South

Good
Traveller Type: Family with Young Children
  : Breakfast options could have been better

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Solo Traveler
  : Location
  : Water pipe had broke and 1/2 hotel under construction. Pool and fitness area under construction. There was no free breakfast,

Wonderful
Traveller Type: Group Traveler
  : The room was clean. The room was nice and quiet.
  : When we checked in the person at the front desk didn't seem to know what she was doing. When we checked out I them check my bill since I was pre-paid. She had billed me the full amount so I was double paying. I am still waiting for my credit card refund

Poor
Traveller Type: Business Traveler
  : Nothing
  : It wasnt clean, sticky handprints etc.

Very Poor
Traveller Type: Family with Young Children
  : The rooms itself were nice. Having extra room is great. Slept the 4 of us well. The kitchen aspect is great. Unfortunately, a large reason why we stayed in the hotel was not available.
  : I am not one to come on and write negative reviews for little, small things. And overall, I think this place has a great potential. But, traveling with a group of kids, and NOT being informed that the swimming pool was not available is UNACCEPTABLE. We would have certainly chosen one of the other hotels in town. No warning or anything. In fact, we got an email the day before talking about how the pool was open and everything. Sure, it may have been an automated email, but still - unacceptable. Not only that - the front desk person was NOT accomodating. There was no apology given, and in fact responded "We do not tell you unless you ask". We have to ASK for the swimming pool to be open? No manager on duty, at all? Seems pretty poor business if you ask me, ESPECIALLY for the large price you ask customers to pay. There were other negative aspects, such as luke warm, and even very little breakfast, but really the pool situation is infuriating.

Wonderful
Traveller Type: Traveling as Couple
  : The room was very comfortable. Due to my husband's health, we had to spend most of our time in the room.
  : There was nothing in the room that gave any information about the hotel amenities. First time I have encountered that issue.

Very Good
Traveller Type: Family with Young Children
  : Customer Service was great! Clean, quiet, nice location
  : Breakfast could have had better selection

Fair
Traveller Type: Traveling as Couple
  : The location
  : The shower had mold in it and there was dirt on the countertop. In back by the tv was a ton of dust. It just looked like it was not cleaned well at all

Very Poor
Traveller Type: Traveling as Couple
  : Horrible experience