Candlewood Suites Bay City an IHG Hotel

Very Good
Traveller Type: Solo Traveler
  : The beds the easy access
  : The rude housekeeping

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler
  : N/A
  : Nothing, great stay

Pleasant
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Business Traveler

Disappointing
Traveller Type: Business Traveler
  : The location was great
  : The rm smell of wet carpetThe bathroom was not cleanThere was no breakfastThe lady at check out said that her computer would mess up if she tried to print out my receipt and l would have to go online

Very Poor
Traveller Type: Business Traveler
  : It was nice to have a kitchen & fridge. The towels were nice & the beds & pillows were comfortable. Some people may find the beds too hard. They have a commual laundry that is free.
  : The grounds were not maintained, the fence around the property was falling down in places, garbage & cigarette butts around the hotel (just sad). The hallway carpet & the elevator were dirty even after after it had apparently just been cleaned. Our room was generally dirty. The floor was visibly dirty, the handle of the fridge & the table were sticky. The chairs, carpet & drapes were visibly soiled (It was not a stain, it came off by rubbing with a damp rag). We found leftovers from previous guests(A food container, a child's sock & a childs flip flop). There was visible water damage in several places in the bedroom. If that all wasn't bad enough there were cockroaches. The cockroach problem is probably compounded by the guests leaving the garbage outside in the hall to be picked up every night at 2am. There was a burnt out light in the bathroom. The most horrible was the microwave caught fire. After inspecting it, it was clearly already damaged. It had a huge hole inside of the microwave. They apologized, but did not offer to fix or clean up the mess. They offered us $25 off per room per night, & then offerd one room free for 1 night. I don't know what happened to this place. My husband stayed for 7wks in 2018 for work & it was fine.