SpringHill Suites Hartford Airport/Windsor Locks

Very Good
Traveller Type: solo traveller
  : Clean, comfortable, well-appointed room. Convenient to the airport with free shuttle. Took advantage of parking on property during a 1-week Mexico vacation - couldn't have been easier.

Pleasant
Traveller Type: young couple
  : Location
  : It smelled like mold and the TV never worked.

Very Good
Traveller Type: group

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: family with young children
  : Property is close to airport. Room was clean and comfortable Bathroom door wouldn’t close all the way if you did try to close it you couldn’t open it. It’s a door on tracks. So we had to leave the door ajar to use the bathroom. TV is in a strange position in the room. iMO would be better in front of bed. Where they put it seems like they couldn’t decide to put it in front of the bed or in the sitting area. So now it’s awkwardly is a difficult position to watch from either area. Room rate includes breakfast. Which is NOT available for folks on early flights. They do not want to refund you for not getting breakfast. We were told upon arrival that breakfast would not be available that early but there would be some continental items. Of which there were none. Garbages were filled to the brim and I had a sneaking suspicion the coffee was not changed out from the day before. Which means the crafts were not cleaned either. They need to do better with this. I also had to now pay an additional $30 to get breakfast at the airport. You and I all know that breakfast is not complimentary. It is paid for with the money you spend on your room and your told breakfast is included. Which is not true if you have an earlier flight. So this is misleading and false advertising. $171 is not inexpensive for less than 12 hours in a hotel so at least having breakfast and saving the additional $30 at the airport would have softened the blow.
  : No breakfast with early flights Even though you have already paid for it with your room rate. Were told continental items would be available of which there were none Coffee left from night before , crafts not cleaned and refilled Garbages not emptied by breakfast area Door to bathroom in the room does not close and will not open if you do close it.

Wonderful
Traveller Type: young couple
  : Friendly staff. Clean comfortable room.
  : Breakfast options were not great.

Wonderful
Traveller Type: family with young children
  : Room is very clean and comfy bed for everyone even sofa bed for my husband.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: review category business travellers