Hyatt Place Madison/Verona

Very Good
Traveller Type: group
  : Clean hotel and friendly staff.

Fair
Traveller Type: Business Traveler
  : The site is extremely close to Epics main campus. There are a number of good restaurants nearby and Costco.
  : Dont stay in room 100. Right next to the trash bin and is extremely disruptive when being picked up early AM.

Very Good
Traveller Type: group
  : The staff was wonderful and very accommodating.
  : The USB outlets did not work in the room along with some of the outlets.

Wonderful
Traveller Type: Senior Traveler

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : The beds were very comfortable.
  : The location of the hotel was tucked back away from everything. The breakfast was just like a regular motel breakfast just put in fancy dishes. There was not much variety. Also there were no microwaves in the room. Which was a definite inconvenience due to my mother being disabled and our room being on the 2nd floor tucked way back in the corner. And she physically couldn’t keep walking all the way to the elevator and down to the 1st floor just to use the microwave. When we made our reservation we asked that we be put on the first floor and they refused and then when we got there the front desk was rude when I confronted them about putting us on the second floor way in the back of the hallway all the way at the end.

Pleasant
Traveller Type: group
  : Hotel was in a good location for events near Verona., free parking and 3-4 restaurants within walking distance. Hotel common areas and room were clean and comfortable in general. Hotel had a bar in the lobby with comfortable seating.
  : I checked in, went to my room and discovered there was no water from bathroom sink or shower/tub. I went to front desk and they indicated there was a burst pipe and water would be restored within an hour. Couldn't tell me that when I checked in? Water was not restored within an hour and when it was restored, no one called to ask if it was satisfactory, and it was not. Hot water was restored but not cold. Attempting to turn on cold water resulted in no water. We informed the front desk when we checked out the next morning that we still did not have cold water.Similar class of hotel nearby was less than half the price of this hotel.

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : Clean and beds were comfortable

Wonderful
Traveller Type: review category business travellers