Karolina Hotel

Fair
Traveller Type:
  : cleaners didnt put paper in WC complain in reception great answer:Sorry we run out of toilet paper if you want go to shop and buying 4 star hotel

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : -Nice pool, close to beach. The food was very good, we had all Inclusive and the variations from day to day was good.-Smiling and attentive waiters and receptionists-We had a problem with hot water in our room and was upgraded to a nicer room as a result.
  : -To long waiting for service in the bar. -I disliked the fact that drinks/coffee/beer was surved in small plastic cups.. While paying client was served their drinks in normal glasses. I had All Inclusive but still had payed my share for these drinks already. This is the first hotel I stayed in with All Inclusive that this has happened.-No bottles of water in the hotel room. I asked reception why, and the explenation I got was this: The hotel own the store in the building, and it is the owners wish that clients buy water from their store.-I was told that ordering taxi would be cheaper if reception called than if I got a taxi myself. This is rubbish, as I had to pay 40 leva for taxi to Sunny Beach ordered by the hotel, and when I got taxi back by myself I payed only 25 leva. Every time the hotel booked it was the same driver that showed up. Coincidence??? Or maybe a deal between the taxidriver and receptionist??? Well, I dont know, but I felt cheated on the price for taxi.

Very Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : I recently stayed at Karolina Hotel, expecting a 4-star experience based on its ratings and positive reviews. However, my stay turned out to be far from what I anticipated. -The primary issue was with the promised free parking. Despite the clear mention of complimentary parking on the booking site, I was unexpectedly charged 15 leva per day upon arrival. This contradictory approach left a sour taste in my overall experience. -Another letdown was the fitness center. Prior to booking, I carefully read that sports facilities, including the gym, were available to guests at no extra cost. Nevertheless, I discovered upon arrival that there was a sudden additional fee of 10 leva per day to access the gym. This unexpected policy change added stress and disappointment to my vacation. -My dissatisfaction didn't end there. When I went to the reception to receive the gym key (which I had to pay for), the receptionist couldn't find the key. This lack of professionalism is unacceptable for a supposed 4-star hotel. In conclusion, my experience at Karolina Hotel was deeply unsatisfying. The initial promises of free parking and gym access proved to be false, and the handling of these matters fell far short of the standards one would expect from a 4-star hotel. For these reasons, I cannot recommend this hotel to fellow travelers, and I will be exploring alternatives for my future trips.

Pleasant
Traveller Type: Family with Young Children
  : The food was nice, except for the breakfast, which was boring and repetitive. The cakes were also nice, however for the last 4-5 days of stay the cakes were very limited and they were not nice at all (mostly jam/jelly based). I did not like the scheduled all inclusive, because we were forced to attend the designated times, and there was no flexibility (e.g., eat when you want). However, we have stayed overtime and sometimes over 30-40 mins and there were no issues. Other than that there was a daily cleaning service.
  : The place is not very good for families with small kids. The pools are too deep, the water is very very cold, and the slides are quite dangerous (the design is terrible, you can easily cut your foot).

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple