SureStay Hotel by Best Western Sonora

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: young couple
  : The location was close to freeway and they also had grassy area for dog walking. Refrigerator worked.
  : Room was extremely hot and took until 400am to cool. First room had flooded bathroom No coffee in lobby at 910am.Carpet was dirty in areas.

Pleasant
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: young couple

Poor
Traveller Type: Traveling as Couple
  : The staff -- she was sweet and I'm glad that our parking was right outside our door. The room was clean.
  : The front door to our room looked like it was busted in from prior visitors. We could lock the door, but the door had a wide gap enough to slide 5 stacked credit cards all together thru the door. The door had a gap on top and bottom. The toilet seat -- broken -- you could slide off of it. Bedsheets did not smell clean enough. Needless to say, we only needed to stay there one night TG, but I would not recommend this hotel to stay over several nights. This hotel did not meet Best Western standards.

Poor
Traveller Type: young couple
  : The staff -- she was sweet and I'm glad that our parking was right outside our door. The room was clean.
  : The front door to our room looked like it was busted in from prior visitors. We could lock the door, but the door had a wide gap enough to slide 5 stacked credit cards all together thru the door. The door had a gap on top and bottom. The toilet seat -- broken -- you could slide off of it. Bedsheets did not smell clean enough. Needless to say, we only needed to stay there one night TG, but I would not recommend this hotel to stay over several nights. This hotel did not meet Best Western standards.

Fair
Traveller Type: family with young children
  : Size of room was big
  : Could not understand Front desk person due to accent from middle east.Floors were filthy and sticky.

Fair
Traveller Type: Family with Young Children
  : Size of room was big
  : Could not understand Front desk person due to accent from middle east. Floors were filthy and sticky.

Pleasant
Traveller Type: young couple
  : Price and location
  : Needs update Ice machine broken A/c not on when we checked in at 10pm and took a long time to get room comfortable

Very Poor
Traveller Type: family with young children
  : Shortly after we checked in, the hotel lost water service, we needed to find a new hotel.