TUI BLUE Tropea

Pleasant
Traveller Type: Family with Young Children
  : Nice and maintained facilities, private beach. Exceptional breakfast.
  : When we arrived they told us they have upgraded our rooms to a junior suite. However, we quickly found out that in reality we received a room with same facilities but WITH HANDICAPPED bathrooms (of course, this was not mentioned in any way by the reception staff). It was very inconvenient to use due to the very high toilet (a shorter persons feet could not touch the ground), too low sink, water spilling from the shower, etc. The whole bathroom had a hospital-like feel to it, not one you would expect for a 4 star hotel. When we raised the issue that we reserved normal rooms, they only said thats their only available room... that in itself is unacceptable. At checkout we called the luggage service but they said at the moment it is not available only later, we carried all of our luggages trough the whole resort, then we saw why the the luggage service was unavailable. At first we did not believe what we saw, the responsible staff was having a good time and eating pizza... when we asked, they said they were just about to go and help us with the luggage. This is not the 4 star experience one would expect from TUI....

Wonderful
Traveller Type: Family with Young Children
  : Stunning ground with beautiful restaurant and pool. The food was amazing and so was the service. Great fitness program.
  : The beds were a bit to hard for us. Otherwise we had a beautiful room and private courtyard with a jacuzzi.

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : The beach was absolutely gorgeous when we arrived, very clean and beautiful. The swimming poo is beautiful but you MUST wear a cap to be able to swim, probably because of the bad hair filter installation. The reception personal was nice.
  : To get to the beach you need to be in really good shape. No proper stairs or shade, quite a way especially up. you MUST wear a cap to be able to swim in the pool, probably because of the bad hair filter installation.The standard room we booked was not nice and the air conditioning was not working properly. After not being able to sleep one night and some persuasion we managed to get a different room one category higher which was quite nice. Most of the restaurant personal was not very friendly. The breakfast quality was very poor. All pastry not fresh and eggs seemed to be from a package.

Pleasant
Traveller Type: Traveling as Couple
  : The bar staff were so friendly (Greta, Massimo and Domenico). They always gave us a smile and a chat and some great recommendations for the local area. The access to the Private beach was a great addition just a stones throw from the hotel. Generally, the hotel location and views from the pool area were lovely. The maid went above and beyond, she was folding out clothes which was very much appreciated! The big daybeds by the pool were super relaxing after a long day on the beach with a beer or a cocktail and the beds in the rooms were super comfortable!
  : Staff were generally great but there was a silver haired waiter who was a bit grumpy and didnt make us feel very welcome! The room aircon came on when you left the room and kept coming on automatically which is bad for the environment! Breakfast was disappointing, not what you would expect from a 4* hotel, dinner was possibly worse than breakfast, there are much nicer places off site to eat in for a fraction of the price! WE had to wear a cap in the pool (which we had to buy!) for COVID reasons but it made no sense and ruined our enjoyment of the pool itself. Our room and in fact the whole hotel was really lacking in any decoration, it felt very sterile and lacked personality. WiFi was unusable and whilst the maid did a good job, the room needed a deep clean. I had to clean the shower head because it was clogged with lime scale. The pool garden also needed a little bit of love. We booked a junior suite, we were pretty disappointed with the room but just put it down to the hotel being a bit naff. After speaking to some of the other guests on our last night, we realised we had definitely been given a poor mans version of a junior suite! The hotel website described them as being ground floor with a balcony and a terrace. Ours was just a double room that theyd knocked into one on the first floor, no terrace and a balcony split down the middle! When we checked out we raised this with the receptionist who spoke to the manager, the manager offered us 95 discount but the difference in price of the rooms was much greater than that, we felt quite misled and the manager didnt even bother to talk to us (she was behind reception), she just looked angry and didnt engage with us. Be very careful when you check in, ask to see other rooms before you settle in! The hotel AND booking need to update their website to reflect reality because we didnt get what we paid for and the experience means we wont be booking with Tui ever again.

Disappointing
Traveller Type: Traveling as Couple
  : Nice housekeeping service and receptionists. The location - views. Parking on the premises.
  : Breakfast till 11 am and at 10 am the buffet was almost empty (the waiters informed us that they are closing). Very loud fridge in the room. The doors in the rooms are so bad that you can hear every word spoken by other guests on the corridor and by housekeeping service.

Very Good
Traveller Type: Traveling as Couple
  : The main reason we book the hotel is because it is for adults only so there will be no children. Hotel itself was beautiful with the feel of being like in a big garden with trees and flowers everywhere. We book the suite and it was great. There was a nice swimming pool with many sun beds around. The hotel provides transport to the beach. It is not a private beach for hotel guest only but there is a dedicated area for hotel guest with umbrellas and sun beds. Beach was beautiful and there is also a small bar for drinks and snacks. What we really like about the hotel is the feel of being in a nice resort. Recommend for those who are traveling without children.
  : The hotel itself was well located and beautiful but we are really disappointed with the food quality. We had booked half board since it was a short stop for 2 nights before heading south to Sicily. The service at the restaurant was good but the food was not and definitely not Italian standard. Breakfast was better but overall food quality it not what you expect with Italian cuisine. We understand that it is a German hotel chain and most of the hotel guest are Germans with a small percentage of Italian guest like us. But the food it neither German nor Italian so it was really disappointing. We like the hotel but the next time we come back we will not eat there for sure.

Very Good
Traveller Type: Traveling as Couple
  : no wifi in the rooms

Good
Traveller Type: Traveling as Couple
  : Room looked like on the pictures online. You entered through the terrace door, so the room itself was quite dark with the curtains closed and the lights on (Might not be the case in rooms that are on the top floor though). Beach and pool area as well as the walking ways in the resort were clean and well kept. Shuttlebus to the beach convenient although the walk down there is not too far and doable either. Hotel complex is situated on top of a cliff overlooking the sea offering an amazing view. Plenty of parking available inside the hotel complex.
  : Sunbeds at the pool somehow only available after 9 oclock am. Weird if you get up early. Probably due to covid you were not allowed to take anything from the buffet (breakfast + dinner) yourself. It was quite annoying having to wait for staff to come and give the food to you. They obviously rushed because other guests were also waiting, so there was no time for explanation on what and how much you really wanted. More staff is needed for that. Huge variety when it comes to food, but improvements in the taste/quality section needed, would not pay for half-board again. On our first night we arrived late to the hotel at around 9 oclock pm. We did not think that dinner would be available anymore, since it started at 7 oclock. But reception told us it was, so we went to the restaurant. The waiters were obviously not happy with us arriving so late and gave us cold food and little desert cakes that had fallen over. Would not have been a problem, but if you see a waitress shooing away on purpose - another waiter that wanted to give my partner a cake that was still standing upright only to serve him hers thats fallen over, is pretty messed up. And besides we did not let anybody wait for us, all of the other guests were still sitting there and getting the dessert at the same time as we did. But anyway tell us in the first place that we missed dinner, and it would have been alright.

Very Good
Traveller Type: Traveling as Couple