Hotel Arena Prado

Fair
Traveller Type: Traveling as Couple
  : Rooms were clean and staff was friendly. Also good location.
  : Staying in this hotel was like a travel back to 90s in terms of rooms and their facilities. Reception is refurbished and there are new TVs in rooms as well, but everything else is very old.

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children
  : Everything, reception were very friendly, room was clean
  : one small thing a I missed a little peace of soap in the bathroom.

Good
Traveller Type: Traveling as Couple
  : Generally staff helpful and apart from building work next door location good.
  : View and noise from builders next door. Impossible to use balcony 8 to 7 most of the day or open windows. Should have been warned before arrival.The covid system for buffet made it very uncomfortable to have meals

Good
Traveller Type: Traveling as Couple

Good
Traveller Type:
  : The jacuzzi was filled with cold water and the staff said it's never hot.

Wonderful
Traveller Type: Traveling as Couple
  : Good location and view. Very clean and comfortable WiFi was good and free
  : Car park was expensive

Wonderful
Traveller Type: Family with Young Children
  : Perfect Location. Friendly staff. Superb breakfast buffet.
  : You need to use your key card to open every door at the facilities (building, street, swimming pool..) it was a bit annoying to be honest.

Poor
Traveller Type: Family with Young Children
  : Location. Right next ti the nice sandy beach. Facilities also good.
  : It was impossible to sleep or rest. The room located on the first floor was right on top of a restaurant. Furniture moving from around 8 until about 12. We could also hear waiters talking loud while standing right outside in the alley located between the two hotels. Also no privacy in the terrace. You could almost touch guests in the hotel next door. The two buildings are extremely closed to each other. I complained to the hotel but unfortunately I did not get a positive response. According to them when I paid for the room I knew which room I was getting for the money I was paying. I felt totally mistreated. and ignored. I paid 150 for a night. I dont think it was worth the money. Rooms on the first floor should not be made available to customers. I took a weekend off to rest and I did enjoy the beach and the facilities of the hotel but I definitely did not rest. I suggest BOOKING should give more indications to customers on the type of rooms they are getting . If I know I was getting a room on the first floor of this hotel I would not have taken it.

Wonderful
Traveller Type: Traveling as Couple