Aqua Resort 1604

Very Good
Traveller Type: Traveling as Couple
  : Easy check in
  : Balcony furniture was in bad shape. Not comfortable at all

Very Good
Traveller Type: Family with Young Children
  : condo done beautifully
  : one elevator was done. gate codes didnt work half the time. shoes, toys, popcorn and candy found under the beds.

Wonderful
Traveller Type: Traveling as Couple
  : Loved the condo. Very clean and comfortable. View of beach was awesome. Loved drinking my coffee on the balcony. I also loved the view of pier park. The skybridge connecting the parking garage to the condos is very helpful to use and you can literally stop in the middle of the bridge over the street and look around
  : The one small thing was the door in the living room that leads to the balcony. The knob was really loose so when you think you close the door the knob drops down and the door will open up. That was the only thing. Small and fixable.

Very Poor
Traveller Type: Family with Young Children
  : The location was great, Aqua staff was very friendly.
  : Feces smeared on the inside of top bunk and sheets of made up bed, missing light fixture and exposed wiring above top bunk, broken couch, moldy shower, very dusty furniture and dirty floors, weird drips down walls around the bed and in the kitchen, remotes missing batteries/covers and lamps missing bulbs, rusty uncomfortable balcony furniture. We were very uncomfortable and icky feeling inside the condo for our entire stay. Vacasa refunded our cleaning fee but we would have loved to have left and gone to a hotel or other property.

Very Good
Traveller Type:

Very Good
Traveller Type:
  : The location couldnt have been better! The living room/dining room and bedrooms were spacious. washer and dryer were a definite plus! Everything was very clean.
  : I thought I had booked a 3 BR/2 BA. but the third BR was actually just bunk beds in the hallway. As a 66 year old woman I did not enjoy sleeping on a bunk bed open to the common areas. Also, we had issues with plumbing. It may have been a facility issue since one pool was closed for all but the first day of our stay. Disposal frequently didnt work and sluggish toilets. I was told ahead of time to keep curtains drawn at night for sea turtle nesting, but the drapes to the balcony did not close and the rod appeared to be broken.

Pleasant
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : ocean
  : filthy. dirty sheets beds old springs none of the tvs worn office staff on property

Wonderful
Traveller Type: Family with Young Children
  : The amenities were nice, clean, and the location was convenient.
  : The bedroom windows face the road, and headed into bike week, there was a lot of road noise.

Fair
Traveller Type: Traveling as Couple
  : Location and Condo itself was comfortable and great. The view from the balcony was amazing. The sunset from the balcony was gorgeous.
  : I work for the US Post Office and I hardly get any day off. I came down to Panama with my family to get away from work which I was able to do. What I wasn't able to do was relax in peace. Day 1 was a nightmare. The code I received for the gate was the wrong code. I tried contacting the staff and when I was finally able to get in touch with them they had the worst attitude ever about helping me. "The email I received had everything I needed" No it didn't. I never even received the email to purchase the parking passes for the parking garage. Skip to day 3. I was contacted by a Vacasa employee telling me that an appraiser was coming to take photos of the condo. All of our things were up there and I'm down here on vacation. I shouldn't have to worry about someone random showing up into the condo. I waited all day for this guy to show up and he never showed. Day 4 comes around.. I receive a phone call from a guy who says he's with maintenance and that I reported a leak??? I never reported a leak. I told him there was no leak and I didn't report that and to please choose a different day to come out here because I had already rented it for the week. He told me he wasn't going to come by and that it'd be okay. He showed up anyways and insisted on taking photos. I wish I could say I'd be staying here again but the customer service was terrible. I enjoyed the condo itself but the huge inconveniences that I experienced was not okay.