Holiday Inn Express Andover North - Lawrence

Pleasant
Traveller Type: family with young children
  : Comfortable bedGood lightingBreakfast was goodOverall, it was a clean lobby, parking lot, exercise room, and conference room. The hallways were clean, and the room appeared to be clean.
  : The shower curtain did not reach all the way down the tub, and water just flowed to the floor. The hotel entrance is not clearly marked and is located in the drive thru of two restaurants on both sides. The 1st time to this location easy to missThe AC unit rattles.No exhaust fan in the bathroom, causing the bathroom to accumulate large amounts of condensation in the entire bathroom, ceiling, walls, mirrors, door in an outside bathroom door.The shower head was dirty.Staff did not respect the do not disturb sign. Also, room service came and knocked to remind us of our checkout time almost two hours before check out time leaving us with a rushed feeling before 1.5 hrs before checkout. We hurried up and checkouted 1hr early to accommodate the cleaning request.