HomeTowne Studios by Red Roof Newport News

Fair
Traveller Type: family with young children
  : Price,room
  : Chocolate milk from baby bottle spilled on sheets I was accused that it's was blood when asking about 50 dollar refund.house keeping didn't make it around after the first 2days of the week stay,which was not the problem but staff told me I was hiding sheets by stripping beds,the towels I put in a bag over the weekend staff didn't like that I done that either and place in restroom and trash was gathered nicely, refrigerator cleaned,and manger said it was trashed I took pics of the room he quickly gave me back my refund ,as a pass housekeeper I was helping and I only asked for refund to tip the housekeeper.friday Saturday and Sunday the plumbing backed up in tub and sink,we didn't cook only used stove for tea in the morning.a females staff was very nice and a new young male staff very

Very Poor
Traveller Type: family with young children
  : Absolutely nothing
  : This location is horrible! The bed sheets were stained, shower curtain stained with blood! The whole trip my son and I were joking about roaches, on the last day he was using the bathroom he looked up and saw a roach, then when I came in it had crawled into its hole. The staff seemed clueless and a child working in the laundry room. OVERALL THIS PLACE WAS HORRIBLE!

Wonderful
Traveller Type: solo traveller

Very Poor
Traveller Type: young couple
  : Nothing at all
  : As soon as I walked in, there was a random shirtless man walking around the lobby and laying on the couch talking on the phone. The hotel reeked of mildew, weed and Indian food. Once I got the key to my room, I went to check it out….the door was breaking apart and a roach instantly crawled up the side of the door. I then knew I wasn’t going to stay there. There were stains on the covers, the bathroom was filthy and the corners of the room were filled with bugs. It looked like one big roach orgy. I went to check out of the hotel (already knowing there were NO REFUNDS, It’s almost like a scam) and had to argue with the very rude front desk worker. She insisted that there were no bugs, even after showing her. She even tried telling us that we couldn’t leave/check out. I’m very disappointed because the pictures and some of the reviews of the hotel are very deceiving. The amount I paid for a room like this is disgusting and this hotel should get shut down immediately. This place needs the health department called and I will be the one to do it.

Very Poor
Traveller Type: family with young children
  : Nothing...because even though we made reservations, when we got there they didn't have any roots. They referred us to there "sister" hotel. The Days Inn. And that was the saddest hotel stay I've had EVER. But that's a separate post.
  : Everything

Disappointing
Traveller Type: Solo Traveler
  : Broken elevator. Paint in room in bad condition. Very musty smell in room.

Very Poor
Traveller Type: Traveling as Couple
  : Nothing at all
  : As soon as I walked in, there was a random shirtless man walking around the lobby and laying on the couch talking on the phone. The hotel reeked of mildew, weed and Indian food. Once I got the key to my room, I went to check it out.the door was breaking apart and a roach instantly crawled up the side of the door. I then knew I wasnt going to stay there. There were stains on the covers, the bathroom was filthy and the corners of the room were filled with bugs. It looked like one big roach orgy. I went to check out of the hotel (already knowing there were NO REFUNDS, Its almost like a scam) and had to argue with the very rude front desk worker. She insisted that there were no bugs, even after showing her. She even tried telling us that we couldnt leave/check out. Im very disappointed because the pictures and some of the reviews of the hotel are very deceiving. The amount I paid for a room like this is disgusting and this hotel should get shut down immediately. This place needs the health department called and I will be the one to do it.