Bellasera Resort

Very Good
Traveller Type: family with young children
  : pool was great. Rooms were very clean and comfortable.The shutter drivers were amazing (MIKE WAS THE BEST)
  : Jacuzzi was super-hot unable to be used. burning .. actually, on my entire stay the jacuzzi was empty all the time and everyone was complaining about it.Breakfast was free at the lobby, but it was not good at all. POOR variety ...For that better DO NOT OFFER ANYTHING

Very Good
Traveller Type: family with young children
  : This is a beautiful hotel with great facilities. We stayed in a 2 bed apartment which was fully equipped and very spacious. The service of providing lifts to the beach with beach chairs and towels was great. Unfortunately, after our first day there was a tropical rainstorm lasting 4 days and we were unable to leave the hotel due to flooding in Naples. We decided to cut our holiday short as there was little to do in the torrential rain. We were very disappointed that the hotel fully charged us for 5 days when we only stayed for 2. We understand that the rain storm was not the fault of the hotel but a little goodwill and customer service could have been shown towards us. We would have loved to have stayed in the hotel for the full 5 days.
  : Everything about the hotel facilities and services were great, however the lack of goodwill towards us when we had to cut our holiday short was very disappointing. We spoke with the manager and he refused to allow any partial refund.

Very Good
Traveller Type: young couple