Motel 6-Mount Vernon IL

Good
Traveller Type: Traveling as Couple
  : Changed a double room to a single bed with no price difference as the person across the counter said it did by almost half the price.

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Solo Traveler

Disappointing
Traveller Type: Traveling as Couple
  : There was no breakfast. Only coffee - and not great coffee at that. The room was clean but the entire motel is in need of repairs. There was nothing about this place that we liked and we stay at Motel 6 frequently when we travel in such a manner that we will only be there a few hours to sleep and move on.
  : No where in bookings.com was a $50 refundable incidental fee mentioned that was to be collected at check in. I objected to this because we checked in at about 8 pm and planned on checking out by 7 am the next morning. There would be no incidentals - its not like they have room service or anything. The desk clerk pointed to a quarter size hole in the ceiling and informed me that a customer had done that and this is why the charge the fee to cover damages. I replied Then why have you not repaired the hole? I assume you kept that customers $50?! He had no answer. I better see a $50 credit on my account today or there will be issues. The building is falling apart. We had to take an upstairs room and the stairs to get there were rusting out - piles of rust and fallen metal from the stair casing lay underneath the stairs. The stairs themselves were mushy. The room itself was clean but the mattress was so old and uncomfortable sleep was almost impossible. Pillows were hard as rocks and springs in the mattress literally poked through every time you rolled over and stabbed you in the back. It is quite possibly the worst motel 6 weve ever experienced. We were only there to sleep for a few hours and that why we chose a cheaper motel but by the time the $50 incidentals charge was added we could have stayed at a Marriott!

Fair
Traveller Type: Solo Traveler
  : Front desk personnel was friendly and welcoming
  : Reserved double room, received single. Mattress did all over the platform it was on top of, room in need of some repair

Very Good
Traveller Type: Family with Young Children
  : Convenient location room was clean and simple just what I needed. I also like not being overcharged for having pets.