Springhill Suites Baltimore White Marsh/Middle River

Wonderful
Traveller Type: group
  : This was the third time staying here. Very nice hotel. The check-in was a little bumpy. The have a sheet you have to sign saying if the room gets dirty or is missing anything you will be charged $1000. This is a little much. Never had a 3 star hotel do such a thing. This might make me stay somewhere else in the future.
  : Figure out a way to not get over protective of there hotel

Very Good
Traveller Type: with friends

Very Good
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : Breakfast was okay, but needs more opinions
  : Location

Very Poor
Traveller Type: young couple
  : The hotel charged me the regular fee 3 times and than an additional $500 fee party fee for rose petals that they said was ok when checking in and i didnt have no damn party

Fair
Traveller Type: review category business travellers

Very Poor
Traveller Type: young couple

Disappointing
Traveller Type: young couple
  : The breakfast was better than expected, and the location of the hotel was not bad. The front desk staff was nice, polite and very helpful.
  : I stayed in the double queen bed room, the sofa in the room was nasty, and dirty. There were stains all over the sofa, the sofa was cloth, not too sure if the hotel received the sofa from a yard sale or not, that's how terribly disgusting the sofa was. One of the queen beds were borderline nasty, and when I say nasty there were pieces of hair throughout the bed after pulling the sheets back & on one of the [3] pillows on this particular bed had a light yellow stain on it that was only visible once I placed the spotlight from the bed frame onto it. When I initially called I inquired about the shower as I wanted to know if it was a walk-in shower or a tub. I was told that it was a walk-in shower and that all of the rooms were updated to a walk-in shower throughout the building. I later learned what was told to me was untruthful. It was a walk-in bathroom but not a walk-in shower. Lastly the walls were disgusting as well. The pictures on their website are beautiful, the rooms looks just like the pics on their site, just gotta be careful on where to lay your items at and where or how to lay your head. I would've opted to get a cleaner more up-to-date room but it was only for a few hours. I know better just in case if it might be a next time, I would know what to ask & look out for.

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: young couple