Extended Stay America Suites - Hartford - Manchester

Good
Traveller Type: review category business travellers

Good
Traveller Type: young couple

Very Good
Traveller Type: solo traveller

Fair
Traveller Type: family with young children
  : The room is very convenient and MOST of the staff is very pleasant.
  : As I was packing my child and items for checkout, There was one male staff member (front desk attendant ) that stood IN the kitchen berating me that I needed to hurry up. Literally elevated in voice and temperament and talking with his hands. He has long hair and a crooked eye. I don’t remember his name thank goodness. He definitely made this stay traumatic for my 4 year old and I. Luckily there was a nice male housekeeper who asked me if he could assist me with any of my packing as I was being yelled at. At which point the front desk attendant began to walk behind him to help grab my items. When I told him do not touch my items after yelling in front of my child he argued that more hands will make things go faster. No one should have to go through this. At any hotel. It’s a shame how badly he stained this establishment with his behavior.

Fair
Traveller Type: Family with Young Children
  : The room is very convenient and MOST of the staff is very pleasant.
  : As I was packing my child and items for checkout, There was one male staff member (front desk attendant ) that stood IN the kitchen berating me that I needed to hurry up. Literally elevated in voice and temperament and talking with his hands. He has long hair and a crooked eye. I dont remember his name thank goodness. He definitely made this stay traumatic for my 4 year old and I. Luckily there was a nice male housekeeper who asked me if he could assist me with any of my packing as I was being yelled at. At which point the front desk attendant began to walk behind him to help grab my items. When I told him do not touch my items after yelling in front of my child he argued that more hands will make things go faster. No one should have to go through this. At any hotel. Its a shame how badly he stained this establishment with his behavior.

Poor
Traveller Type: family with young children
  : Location
  : It needs a complete renovation! Vinyls flooring pulling away from tub, I don’t think the top of the fridge has ever been dusted off.

Good
Traveller Type: review category business travellers
  : Woman checking in was not friendly

Poor
Traveller Type: Family with Young Children
  : Location
  : It needs a complete renovation! Vinyls flooring pulling away from tub, I dont think the top of the fridge has ever been dusted off.

Very Good
Traveller Type: young couple

Good
Traveller Type: Traveling as Couple
  : convenient to I-84 and local restaurants.
  : effective a week ago they no longer serve breakfast and have no coffee in the lobby