Best Western Plus Madison-Huntsville Hotel

Disappointing
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : Location & Staff friendliness
  : The bed was horrible. The mattress was sunk in the middle which made you feel like you was sleeping in a taco.

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers

Pleasant
Traveller Type: young couple

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : It was in a good location.
  : The lights didn’t work. Due to the fact one outlet was not working. 2 lightbulbs were missing the man did bring in new ones. The fridge did not work was told that they would bring a different one they never did. Never seen the ice maker had to purchase ice. Not even half a roll of toilet paper was provided had to purchase that myself. Only towels provided was for 2 people when we had 4. We also planned to stay for 2 nights. There was also a pad stuck to ceiling. Bathroom was just plain nasty. Toilet didn’t flush properly. THEN the ceiling started to leak at 8:00 at night. At that point I was just done and was able to rent a room through another hotel. Will never go back there the place should not be in business. Asked for my money back for second night was told a manager would call me 2 days ago. I am still waiting for that call.

Good
Traveller Type: review category business travellers
  : Quiet hotel with a friendly staff. The breakfast was typical hotel breakfast, but dissappointed that there were no grits.
  : Hotel had some unfortunate water damage that had not been fixed, and it just made the hotel look unappealing. Sadly my television was not working and I could not watch any local news.

Poor
Traveller Type: young couple