Hôtel des Facultés

Very Good
Traveller Type: Solo Traveler
  : All is very good
  : Nothing

Very Good
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Business Traveler

Very Poor
Traveller Type: Solo Traveler
  : fast check in
  : bedbugs, terrible comminucation with the hotel about the issue

Very Poor
Traveller Type: Solo Traveler
  : I stayed at Lhtel des Facults on the 17th August (I was in room 15) and the room was BED BUG INFESTED!! Unfortunately the bed bugs came home with me without realising!!!! It is costing a lot of money to put right. Not only have I chucked out my mattress, ruined clothes washed at high heat to kill the bed bugs but I am worried its all over the house now too. :( This has never happened to me before. I am disgusted! The thing is, when I called nearly 2 weeks later, staff made inadequate attempts to treat the room. Sounds like they DIYed it rather than getting professionals to thoroughly decontaminate the room at source. Hence why it isnt just my review complaining about the same issue. It isnt being resolved. So save your money and avoid this place!!! I didnt use the communal shower- didnt want to take the risk, it was so grimey. Toilet was just about usable. Ive smelt better smelling public toilets). The hallway and stairs were grimey and there was a strong smell of cigarettes and urine. Not proper bedding- no duvet, just 2 blankets (I think i know why now bed bugs) but you would expect a well done bed from any hotel regardless of the price! Couldnt connect to free wifi. No staff available at reception after 7pm. WISH I HAD READ ALL THE COMMENTS BEFORE STAYING HERE! :( It was my worst hotel experience ever. I had to leave a review because I dont want anyone else to suffer from the hotels lack of care and therefore their disregard for public safety. AVOID AVOID AVOID!!!

Good
Traveller Type: Solo Traveler
  : Good location. Great price
  : Because of a plane delay I got 30 mins after the check-in closing time. The person at the emergency number yelled at me, gave me wrong information about how to get in, just for arriving late and calling. Very rude and unnecessary.

Poor
Traveller Type: Solo Traveler

Very Good
Traveller Type: Business Traveler

Pleasant
Traveller Type: Solo Traveler

Disappointing
Traveller Type: Solo Traveler
  : The location was nice. The staff very friendly, when around.
  : Im used to budget hotels and dont have super high expectations regarding cleanliness. But I had really problems with the state of the bathroom and the walls overall. Strong smell of mothballs or something. The remote control had no batteries (just realized it on night two, when staff was gone). didnt have WLAN passwort in my room, got it from neighbours, but WLAN didnt work at all. The fotos look much better (simple but clean) than the actual place.