B&B Hôtel LYON Centre Monplaisir

Good
Traveller Type: young couple
  : Location, friendly staff
  : The bed was a little hard

Poor
Traveller Type: solo traveller
  : Location was good
  : The room was dirty, with small flying insects flying around. The floors were sticky with dirt.Was also left waiting in reception for almost an hour to check in due to staff unable to verify payment.

Wonderful
Traveller Type: young couple
  : The area was nice and the people. Very friendly and helpful
  : There was some plumbing matter because the smell in the bathroom was not good always

Wonderful
Traveller Type: family with young children
  : Hotel was one block away from metro station so very easy to go anywhere. Twin room was clean and new towels provided every day. Room was very quiet, no outside noise so easy to get to and stay asleep. Could not hear other guests. Supermarket right next door to hotel. Clean hotel inside and out. Breakfast was basic but good - pastries, breads, cereals, eggs, bacon, yoghurt and fruits, juice, tea and coffee. Staff were always smiling, happy to help and friendly. Would stay here again as no major issues and can get extra towels (see dislikes) when requested. Bathroom okay and shower was a step up/walk in, water pressure good and temperature was constant.
  : Very very basic with no luggage rack and given 2 people in twin room with 2 suitcases was a tad squashed as had to use the one provided chair to hold one suitcase and the desk to hold the other suitcase. No hand towel provided and when asked for extra towel were advised we were meant to use the body towel as hand towel too, but we got extra towel when we said we wanted a hand towel separate to body towel. Towels were replaced every day even when hung up and not placed on floor, and we had to ask for another towel for a hand towel every day, which was annoying as room cleaner should have replaced the number of towels they took instead of making us ask every night. Lighting in room not very bright so room a little dark. No tea/coffee facilities, kettle or fridge in room.

Pleasant
Traveller Type: young couple
  : Great facilities, comfortable room.
  : Breakfast had to be reserved and prepaid the day before. I declined Breakfast at check in, but then changed my mind in the morning. I was not allowed to purchase Breakfast in the morning. A huge downside for us, and not good customer service in my opinion. I was not informed that you needed Breakfast the day before.

Fair
Traveller Type: solo traveller
  : I got room with cigarettes smell , than I changed and the other one was better except smelling bathroom

Very Good
Traveller Type: solo traveller
  : Location - close to city center.
  : Housekeeping could be noisy.

Good
Traveller Type: review category business travellers