Résidence Néméa Kermael

Very Good
Traveller Type: Family with Young Children
  : Very clean. Lovely staff. Excellent location.
  : Very clean but slightly shabby in places.

Good
Traveller Type: Family with Young Children
  : Location
  : The wifi access is not what you would expect. Especially when you have to pay 15 euros for one connection: there was no network so stopped after 2 days and staff were kind enough not to charge. Recommend not to take the wifi as a bit like a rip off if you pay

Disappointing
Traveller Type: Family with Young Children
  : Amazing location, but the facilities and apartments needed some attention. Seemed a bit tired and packed the care you would expect.
  : the facilities and apartments needed some attention. Seemed a bit tired and packed the care you would expect.

Pleasant
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : pools
  : only told us once booked that the rate was only part of the pricebooking in lady couldnt smileno tea/coffee; no bedding; bed was atrocious; no towels; no restaurant; no breakfast; no soap; very bland.

Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : no towels, no balcony or terras. long corridors without light. no airco. Unfriendly staff.

Fair
Traveller Type: Family with Young Children
  : Located near a beautiful beach. Easy to visit Saint Malo, Mont Saint Michel, Dinard, Dinan, Cancale, etc Nice to have a well heated indoor pool even if it is small. In September the outdoor pool was cold.
  : My Emails sent to Nma through booking.com requesting 2 flats with balcony with view on the pool, never received an answer. I phoned the resort several times and was told they will try to give satisfaction. The decision was up to the New Manager who told us on arrival that the resort was full and we could only get flats with view on the parking with balconies sunny only a few hours in the morning. He told us very clearly on the day of entry that he gave priority to people booking a flat for 3 weeks. I told him that I booked 2 flats for 2 weeks, to no avail. I tried to book this holiday since March, emailing, phoning to make sure that at least my elderly mother with mobility problem who enjoys staying on a sunny balcony in the afternoon and evening with a nice view would be satisfied. If I had been told that I would not have had satisfaction at least for one flat I would have cancelled everything. Once the bookings are fully paid in advance we cannot change anything. I will not go back to this place in this conditions with the same manager. Nma Kermael is getting old. Nothing is pristine. Cleanliness is doubtful. Sofas and beds uncomfortable. At the reception only the janitor was very helpful and friendly but in evidence he is not the decision maker. I would not recommend this place.