Erezsässhütte

Wonderful
Traveller Type: Solo Traveler

Disappointing
Traveller Type:
  : Great location next to the lift. Dinner good, breakfast average.
  : Horrible experience, dont go there unless you want to be offended, yelled at, ripped off and massively disappointed. The whole concept of this place is best described as wanna-be-chique. No trained personnel ,none of them seem to have an education in hospitality but all wear fancy sunglasses, promote champagne and pretend to be someone. As overnight guests we had to wait each night up to 2hours until the kitchen was ready to serve the food. The second night, without any notice they started a party with a DJ at night until 3am. For skiers who get up in the morning an absolute nightmare. We didnt get more than 4hrs of sleep. When checking out we were first told we had not paid, then they wanted to charge us 3x the price we had already paid and lastly the owner got outrageously aggressive and below any imagination of respect told us to f-off as we were wasting a room, that they could have sold for way more money and we should pay for the extra money he wants to charge us because it was stated wrong in booking.com and that was not his problem but supposedly ours. I have never been treated with so little respect in all my life and I can only recommend anyone who is looking to book a stay at this place to go somewhere else.