Hotel Schillerquartier

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Business Traveler
  : Staff member are always very frendly. The rooms are clean und have everything you need.

Wonderful
Traveller Type: Business Traveler

Pleasant
Traveller Type: Business Traveler

Very Good
Traveller Type: Solo Traveler

Poor
Traveller Type: Traveling as Couple
  : The staff is very friendly at first sight. Due to the owner living within the building, there's someone close when you got a question. The breakfast room is accessible at all times. So when you need to store something cool, heat a meal, or like to have an apple you can enter that room with your room key at every time. You get free W-LAN.
  : The furnishing is quite cheap (low-quality). As I entered my room, it smelled bad originated from the bathroom. TV only showed public service television. The rooms are quite small what's ok if you only stay for the night. In my room, the floor wasn't cleaned and the prepared glass had stains.The surrounding is not attractive. There's only a little organic shop nearby or a gas station if you need anything. Due to a lack of noise protection, I heard loud snoring from a room somewhere on the floor above me.What for me was worst is the lacking possibility to heat the room. As I arrived at about 4 pm the heating was switched off. I like to take a shower after a long trip but that wasn't possible due to the cold in my room. I had to put over my day clothes and two pairs of socks to keep me warm over the night. For me, it's not ok to switch off the heating while outside you got 5 degrees Celsius. I slept in a room on the first floor, below this room there's an open parking space.______________________________________________What really makes me a bit angry when I think back is I asked the owner to keep my luggage till noon at the reception. His employee took it the next day and placed it securely behind a curtain ("until you come back and get it"). As I arrived at 11:30, my luggage was placed on a chair right next to the entrance. They read my comment on the asked evaluation form. I was instantly asked in an inappropriate voice why I marked the room wasn't clean. I had in text admitted that it smelled. Now I told them that the floor wasn't clean. I got no excuse for the missing heating (as the employee told me in the morning that's a problem that repeatedly occurred due to the owner). I got no explanation why my luggage was taken to the front where anybody could take it.Friendliness is a state of mind. If you cannot cope with critique, don't ask your guests for it.

Pleasant
Traveller Type: Business Traveler

Good
Traveller Type: Business Traveler

Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Business Traveler
  : Simple clean had everything I needed
  : Noice from next door neighbors not on hotel property