Holiday Inn Express Independence - Kansas City an IHG Hotel

Very Good
Traveller Type: family with young children

Fair
Traveller Type: Senior Traveler

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : It was dirty, the shower didnt work properly and the manager wouldnt fix it or move us. The poor was foggy and dirty. The hot tub had dirt in the bubbles just absolutely disgusting would never stay here again and would NEVER RECOMMEND this place to anyone

Fair
Traveller Type: Traveling as Couple
  : The location was great. We were there for a Chiefs game, and it was close to the stadium as well as shopping and restaurants. Breakfast was good. It was a clean hotel. We stayed 3 nights, and housekeeping was on top of things with plenty of fresh towels every morning.
  : The price was not the best deal for the stay. We were given a double bed room when we reserved a king bed room several months in advance. The staff quickly sent us to a correct room. The hot water was the most disturbing thing to me personally. I'm not one to take really hot showers to begin with, but on our 2nd morning, my shower never got hot. It was not even warm, barely room temperature, more on the cold side. This was also a morning that the Temps outside were low 20's. I'm not sure if their broiler system could not keep up or just needs replaced, but it definitely needs addressed.

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: young couple
  : Nothing
  : It was dirty, the shower didn’t work properly and the manager wouldn’t fix it or move us. The poor was foggy and dirty. The hot tub had dirt in the bubbles just absolutely disgusting would never stay here again and would NEVER RECOMMEND this place to anyone

Fair
Traveller Type: young couple
  : The location was great. We were there for a Chiefs game, and it was close to the stadium as well as shopping and restaurants. Breakfast was good. It was a clean hotel. We stayed 3 nights, and housekeeping was on top of things with plenty of fresh towels every morning.
  : The price was not the best deal for the stay. We were given a double bed room when we reserved a king bed room several months in advance. The staff quickly sent us to a correct room. The hot water was the most disturbing thing to me personally. I'm not one to take really hot showers to begin with, but on our 2nd morning, my shower never got hot. It was not even warm, barely room temperature, more on the cold side. This was also a morning that the Temps outside were low 20's. I'm not sure if their broiler system could not keep up or just needs replaced, but it definitely needs addressed.

Very Good
Traveller Type: Business Traveler

Good
Traveller Type: review category business travellers