Extended Stay America Suites - Portland - Hillsboro

Very Poor
Traveller Type: family with young children

Pleasant
Traveller Type: young couple
  : The bed was old, you can feel the spring. Breakfast was a joke and gone by the time we check the count.

Very Poor
Traveller Type: family with young children
  : Dirty facility and rude staff

Very Poor
Traveller Type: family with young children
  : The pictures on the website are extremely misleading... not clean at all.
  : This is by far the most horrific hotel experience I have ever had. The first room they gave us was still occupied... the second room was so gross that I didn't want my children touching anything. We checked in and checked right back out. The chairs and tv had splattered food on them, the floors were sticky and dirty, the beds had more pee stains on them than a 1 year old's bed. The final and ultimate straw was the black mold in the bathtub and kitchen cupboards. This place is so gross it should be shut down. Getting a refund has become the most difficult aspect. The staff said they authorized the refund but have yet to respond to booking.com's email to confirm the release of the funds. I'm going to wind up escalating it to my credit card company. Do Not Stay Here! You will regret it!

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : Nothing
  : Everything, dirty, run down.

Disappointing
Traveller Type: young couple
  : Very nice staff, pet friendly
  : Overall not very clean, there were blood stains on the box spring, but blankets/pillows were clean.

Good
Traveller Type: family with young children

Disappointing
Traveller Type: review category business travellers
  : Room was clean and adequate.
  : Stairwell, needed due to lack of any nearby elevator, was full of garbage, rotting food, and dog feces. That stuff remained there, increasing in amount, through the whole time there. Gross. Ruined the experience, never again!