Best Western Harker Heights Killeen

Pleasant
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : Old furniture and dirty bed linen, staff made me late because they were inexperienced with computer system and manager was sleeping and didn't want to wake up to help .

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : Great service. Very friendly. Had a small issue which they corrected right away.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: young couple

Very Good
Traveller Type: Traveling as Couple
  : Nice clean and quiet
  : Pillows were way too small

Good
Traveller Type: Business Traveler
  : Very clean inside and out. Had a neighbor but could not hear them. Amazing water pressure in the shower. Employee working when I checked in was very friendly and let me know they were able to get the fridge in my room cold before I came (I messaged the property and asked for this).
  : The pillows for the bed were the size of decorative couch pillows. The bed I had was extremely hard. I specifically chose this hotel because it offered a hot breakfast so I would not need to stop somewhere before work as I dont know the area. Sadly, the breakfast was extremely disappointing. The bananas were all very under ripe and still green. The eggs, sausage and english muffins were over cooked and dry. They had what looked like gravy, but nothing to put on it (biscuits etc) I ended up just eating a yogurt cup, which I could have gone to heb for. If I had known the breakfast was going to be that bad, I would have saved myself the $30 difference, stayed somewhere cheaper and brought my own food or stopped at a gas station for coffee and a muffin.

Good
Traveller Type: review category business travellers
  : Very clean inside and out. Had a neighbor but could not hear them. Amazing water pressure in the shower. Employee working when I checked in was very friendly and let me know they were able to get the fridge in my room cold before I came (I messaged the property and asked for this).
  : The pillows for the bed were the size of decorative couch pillows. The bed I had was extremely hard. I specifically chose this hotel because it offered a hot breakfast so I would not need to stop somewhere before work as I don’t know the area. Sadly, the breakfast was extremely disappointing. The bananas were all very under ripe and still green. The eggs, sausage and english muffins were over cooked and dry. They had what looked like gravy, but nothing to put on it (biscuits etc) I ended up just eating a yogurt cup, which I could have gone to h‑e‑b for. If I had known the breakfast was going to be that bad, I would have saved myself the $30 difference, stayed somewhere cheaper and brought my own food or stopped at a gas station for coffee and a muffin.