La Quinta Inn & Suites by Wyndham Hammond

Pleasant
Traveller Type: Solo Traveler
  : Desk clerk was exceptional; great personality. Room was clean.
  : Ice machines were not working. Breakfast was limited. Expected more for the price.

Very Poor
Traveller Type: Traveling as Couple
  : Nothing. The room was cold on the first floor. That is it.
  : Pool was green. Not a big deal since we werent swimming, but still gross if you wanted to sit outside. The deal breaker for me was the room itself. It was dirty. We found hair in the bed and sheets had a spot of blood on them. So its obvious they did not change the sheets on the bed. We had to get new sheets from the front desk and change the sheets ourselves. We honestly would have left if it werent so late at night. Ive stayed at La Quinta before and never have I EVER seen something like this. Especially during a pandemic, it would be nice to know that hotels are taking proper steps to ensure the safety of their guests. Stay away. Its nasty.

Wonderful
Traveller Type: Family with Young Children
  : Breakfast was outstanding!
  : Pool was closed for repairs,

Very Poor
Traveller Type: Solo Traveler
  : Horrible
  : The whole stay was horrible

Good
Traveller Type: Solo Traveler
  : Simple
  : The grounds were not kept up at all. Grass not maintained, trash outside everywhere.

Very Poor
Traveller Type: Traveling as Couple
  : Location off the high way and near!
  : It was extremely dirty and stains on the sheets. The room smelled moldy

Poor
Traveller Type: Traveling as Couple
  : Nothing
  : Floors in rooms looked dirty. Sheets, toilet and tub were stained. Mattresses were hard and worn out. The pillows on bed smelled of previous guests (body odor & cologne). The whole room felt damp. The pool was completely green from not being cleaned. I would not have stayed but we had traveled 8 hours and had another 8 hours to go. We tried finding different rooms at other places, but none were available. I could have dealt with the low quality better if the price they charged matched the quality, but we payed $163.00 for that. Never again!!

Fair
Traveller Type: Family with Young Children
  : It was easy to get to once we figured out where we were going. Sheets were clean.
  : The place was falling apart and looked in disarray. The landscaping was overgrown, overhang falling apart, tiles were missing and the elevator was filthy. The floor in the room doesnt look like it has been deep cleaned for awhile. Everyone that I saw while checking in had a dog with them. One woman checking-in, in front of us, checked out immediately stating her room wasnt cleaned and still had previous persons items in the room. The pool was green and the hot tub was broken. No shampoo or soap offered in rooms. No breakfast served, to be honest I wouldnt want to eat here anyhow. The vending machines were also empty. If we hadnt been traveling all night and exhausted, we would have found a different hotel. But, we made these reservations ahead of time and just needed and place to sleep.

Very Poor
Traveller Type: Traveling as Couple
  : They promised to refund us because we couldnt stay there.
  : They advertise as being part of a franchise but dont deliver the same quality as the other hotels in the franchise. Very dissatisfied. The room should have been with refrigerator and kitchenette but it was far from that. As we were leaving they finally had someone coming with a refrigerator that could barely hold a couple of drinks.

Poor
Traveller Type: Business Traveler