TownePlace Suites Fort Worth Southwest TCU Area

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: solo traveller
  : The quality of the rooms and buildings was great. The staff had friendly attitudes, the location was near lots of good restaurants, but yet the area was not overly busy and loud. It was kinda quiet and easy to get to.
  : FRONT DESK NEEDS TO BE MORE DILIGENT. Woke up my first morning to a stranger being let into my room by maintenance because I had all the locks on the door put in place. After being scared to death, I spoke to the front desk and apparently these 3 people (who looked like they were on drugs) went to the front desk and said their hotel room cards weren't working and gave them my room number. Latosha(?), who was at the front desk when this happened, claimed that they supplied my last name on the reservation, but gave her a random male first name. She told them that the male name didn't match the first name on the reservation, so then they gave her my actual first name and she then gave them working cards to get into MY hotel room, without asking for an ID??? I don't see how these people could have gotten my information like that, so I think a hotel worker might be trying to cover their behinds. What I believe actually happened was the cr4ckhe4ds came in to the front desk, said the keys weren't working to my room number (I think they had previously stayed in this room in the past), and Latosha or whoever, said "for My Last Name?" and they just confirmed that was correct and they were on the merry way. Maintenance guy who knew very little English was so nice and apologetic! He felt terrible for letting her in, but he was only doing his job since he got a maintenance request for a "door that wouldn't open".... Due to feeling completely unsafe in that room now, they did move me into a different room in the other building and put a "note on my account" saying not to let anyone in my room..................... I can't believe that had to be done. Please, the front desk staff just needs to be more diligent before giving random people cards to rooms. Always ask for ID.

Wonderful
Traveller Type: young couple

Good
Traveller Type: group

Very Good
Traveller Type: family with young children
  : I always choose to stay at this location. The rooms are roomy and clean, and I love that I can bring my little dog with me.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : Clean room. Good bed.
  : The price has gone way up since our last stay two months prior. There was no reason to hike rates astronomically as there was nothing going on (I.e., major event that would bring in so many people and drive up prices). The location and angle of the television is horrible; that is a major 'negative'

Very Good
Traveller Type: family with young children
  : It had everything you needed. It was located in a quiet area.
  : The breakfast was not very good. We decided to go and buy breakfast food to have in the room.

Good
Traveller Type: young couple

Good
Traveller Type: family with young children