The Sinclair Autograph Collection

Wonderful
Traveller Type: young couple
  : Location
  : Slow elevator

Wonderful
Traveller Type: young couple
  : The facility was excellent and the staff were friendly. We thoroughly enjoyed our visit.

Very Good
Traveller Type: family with young children
  : The location, the fact that it’s a landmark.
  : 1- To be honest, the smell of the hallway. 2- the hallway was creepy, if I had been staying alone I would be scared. I couldn’t tell if there were any other people staying there. It just felt very creepy and looked outdated. We went to the 16th floor and it did not look like the 15th, so it did make me wonder why we got that location. Interacted more with the valet employees than staff at hotel. So to summit up, the floor we stayed in does not look or go with what the lobby, restaurant, bard and what we saw in the 16th floor.

Pleasant
Traveller Type: young couple
  : Location was terrific. Historic lobby & elevator finishes were great. Loved the rooftop bar and the restaurant food was great. Staff was very friendly and helpful.. Valet parking was very slow.....
  : View from the hotel room was not very good. Way too much tech in the room....and basics that did not work at all. Examples, the tub drain plug did not work. I had to physically screw it down for my wife to take a bath, then unscrew it to take a shower (really?). Second, the makeup mirror did not put enough light for her to make it useful. I found the multiple i-phone like touch pads for the lights (1 touch to turn on control, another touch to choose your light option (4 choices) another touch for the privacy shades, another touch for the curtains, then, even more touch pads in the bathroom, for the lights (again multiple steps), then another for the tub/ shower, then another for the toilet, then more options on the bathroom mirror? Come on!! Just because the tech is cool, that does not mean it works easily for the guests. I've stayed in and developed 4 & 5 star hotels (Ritz, Four Seasons, etc) all over the country for over 25 years now. The massive amount of tech in this room, when the basics did not work, left a bad taste for us. Wont stay there again.

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: group
  : Decor and location were great! It was an easy walk to just about everything downtown. The elevators are pretty small. I realize there's not much to be done about that. Overall, the stay was good and I would be happy to stay there again in the future.
  : The check in process was simple enough. I don't like the fact that there is a $45 fee for valet parking. I just walked from the free parking garage on weekends a block away. It is already on the pricier side of the scale. Which is fine! But, I would like to see more options for parking.

Very Good
Traveller Type: family with young children
  : Cool Technology and very nice accent fixtures.
  : The Mattress

Good
Traveller Type: family with young children
  : The location and restaurant were very good.
  : The night manager was very ill mannered rude and condescending to me and other guests.Horrible employee.