Quality Inn & Suites Civic Center

Good
Traveller Type: family with young children
  : Staff were super friendly and helpful. The property was easily laid out.
  : Limited breakfast

Poor
Traveller Type: young couple
  : I loved the locations and how the restaurants are not far from it.
  : Being in the house keeping field for YEARS and also being a supervisor in the past. It was very UNACCEPTABLE and had I been the supervisor someone would have a 3 day suspension because we are all grown and this business is the means to supporting our family. So when the property looks bad, the employees look bad also. It goes hand in hand. I have pictures of the dirty sheets that wasn’t changed and the smeared bathroom mirror that wasn’t clean. The tub and floor was not clean, barely any tissue and the Kleenex box had two pieces of tissue in it which was pulled out a little bit to appear full, right along with the smelly sheets so that let’s me know they didn’t change the bed AT ALL only remade it. But I made sure to strip both beds down including the mattress pad.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Everything was great with one exception: I was informed by Booking.com that we would have a pet friendly room with no charge. However after arriving at the hotel I was told there would be a $25 charge for my dog.
  : Having Booking.com and the property be on the same page, I was not expecting that extra charge.

Wonderful
Traveller Type: young couple
  : Great location for our purpose and pet friendly.
  : Not really anything we didn't like.

Very Good
Traveller Type: young couple
  : Bed was very comfortable
  : All good

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : Not much.
  : Food was the worst. Biscuits still frozen and sausage gravy was ice cold in crock pot. Microwave didn't work to warm anything. Horrible!

Very Good
Traveller Type: young couple
  : The hotel is in an excellent location. The room was clean and comfortable.
  : I have problems with my back and legs and didn’t realize upon booking that you enter the rooms from the outside. My room was located on the second floor which I had to walk up and down the steps. If I stay here again. I will definitely know to request a room on the ground level. Also, whoever cleaned the room probably didn’t noticed the Kleenex tissue were almost out. I was without facial tissue.

Very Good
Traveller Type: review category business travellers
  : Ease of access to restaurants, as well as my truck.
  : My bathtub had three inches or so of water and a few hairs in it when I arrived.