MainStay Suites Detroit Farmington Hills

Poor
Traveller Type: solo traveller
  : The price, but then when they tried to raise the price on me after telling me it was ok to almost double, I could stay at a nicer hotel.
  : Communication about pricing was not good. It seemed to change depending on how management felt. I was booked for 30 days and was told I could pay however I like and although they prefered weekly I could pay every couple days or any other way I wanted to. So I was paying daily and they didn't like that and even though I was committed to staying and was paying the same rate as if I was booked for 30 days (which was my plan to stay there), they were not all of a sudden willing to work with it. I also explained to them that I was about to get paid and I would book for a few weeks in advance like I did when I first stayed. Shampoo the hallway carpets and do something about the people that smoke weed in their rooms and it would not take much to make that hotel nice but lack of attention to detail is very high. Offered me a suite and it's like they were ok offering it to me with stains on the couch and a horrible smell. I had to fix my own bed because it took another day for someone to come and help fix it, i had to clean the dishes because they were not cleaned, and the toilet was broke for a few days until the guy came and fixed it. They offered to move me but I had already had all my stuff there and already cleaned the place myself including taking toenails out of the sink...yes... I told them all of this.... I was afraid to get something worse so I turned it down the offer down for another room and based on the suite they offered me I was right.

Very Poor
Traveller Type: young couple
  : Bad
  : The room I had was missing a bed for the pull out couch for my kids to sleep on

Disappointing
Traveller Type: family with young children
  : Nice sat up, have bed bugs and animal stains on the couch and things it’s not worth 90 dollars maybe $70 overall

Good
Traveller Type: young couple

Very Poor
Traveller Type: solo traveller
  : Nithing
  : The hotel had a fire. I was kicked out with no complimentary room. And was exposed to black mole for the month I stayed.

Very Poor
Traveller Type: family with young children
  : Nothing
  : Staff has a attitude the rooms leak water when it rains people leave trash everywhere worst place ever stayed

Fair
Traveller Type: solo traveller

Very Good
Traveller Type: Solo Traveler