Quality Inn and Suites Council Bluffs

Very Poor
Traveller Type: solo traveller
  : Clean rooms
  : No tv channels. No cable only Iowa Public Television.

Fair
Traveller Type: family with young children
  : The room rate was perfect for our budget. The room was spacious and appeared to be clean. The refrigerator worked very well and kept all of our food cold and fresh. The wifi was screaming fast, which was excellent for the work I needed to get done. I have never had that GREAT of wifi at a hotel!! The swimming pool,
  : Although no smoking signs are clearly placed throughout the property, at all the exits, the grounds were covered with cigarette butts and the entire hotel smelled like cigarette smoke. Inside our room was a bit better, but the cigarette smell creaped into our room through spaces around the door. Although the lobby was updated and modern, our room, the breakfast room, the pool, the exterior were outdated and poorly kept. Flickering lights in the hallways, dingy carpets, peeling paint. The door handle to the exit door nearest to our room was broken. There was a trick to opening the door without pulling the handle off. The railings inside the swimming pool had the same issue. The bottom brackets had either come loose or were never installed, so when using the exit ladders, you could not pull on them. They felt very unsecure and rickety!! The tub in our room did not drain well. Despite reprogramming the air flow machine in our room several times. The room stayed a constant 74 degrees. A little too warm for our liking. The second and third day of our stay we were met with not only cigarette smoke, but also a very strong Marijuana smell. GROSS!!!!! I'm my party, it was my two young children and I. Inside our room we felt safe, but outside our room, we traveled quickly, and on high alert. The hotel was in a run down part of the city, so it added a bit of uneasiness to the overall feel of the property.

Very Poor
Traveller Type: young couple
  : Very sad/rundown/poorly maintained property

Very Poor
Traveller Type: family with young children
  : Nothing
  : This looks like a long term stay hotel, we had two rooms, one smelled bad, the other was not very clean at all. We did not stay, hope they give money back. Things like long term stay should be told on website. Found out after we left, should stay in Omaha side of river not Iowa side.

Fair
Traveller Type: family with young children

Poor
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : Over priced place smelles really bad. Breakfast was a joke.
  : Nothing

Very Poor
Traveller Type: Traveling as Couple
  : Rude staff
  : The room was hor

Pleasant
Traveller Type: solo traveller

Very Poor
Traveller Type: family with young children
  : Nothing, we left
  : The entire hotel smelled of drugs. It made most of us physically sick. They said they would refund all 4 of our rooms, but have only refunded 1.