Holiday Inn Calais Coquelles an IHG Hotel

Wonderful
Traveller Type: Traveling as Couple
  : The area, and hotel
  : The late opening of spa.

Very Good
Traveller Type: Traveling as Couple
  : Helpfull staff
  : Aircon not working

Very Poor
Traveller Type: Family with Young Children
  : They marked me as a no show I have supplied an email of complaint

Very Good
Traveller Type: Family with Young Children
  : Lovely pool, nice location, comfy room, gym and sauna
  : Dinner menu was a bit limited

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Breakfast great.

Very Good
Traveller Type: Traveling as Couple
  : We have stayed here several times and it never disappoints. Rooms are clean and roomy. The food is most acceptable. A lovely place to stay so close to Le Shuttle..
  : Nothing!

Very Good
Traveller Type: Family with Young Children
  : We enjoyed the peacefulness of the location and the facilities like the pool, the wet sauna and the squash court. Plenty of towels, soap, robes and slippers, hair dryer, iron, cups, even a sewing kit - impressive.
  : The sofa that was used as a bed for our teenage son was very creaky and loud. Also, it took a long time for the water to get warm enough for shower. In addition, the kettle was full of limescale, pieces of it were floating at each use, so we weren't able to use the heated water. One of the towels had 2 big yellowish stains. The restaurant's menu is poor and the pool table was out of order.

Fair
Traveller Type: Family with Young Children
  : We have been at this hotel years back. We like the location, and having the pool. The fact that it also had several charging stations for EVs was a real plus for us. The space around the hotel is nice but could have even better amenities for kids, for example.
  : Communication through the booking.com was not great. Reception had vague replies or could not confirm come basic options of our reservation (such as a bed. We are a family of 3, I purposely gave the right info in my search so I get a proposition of a room to fit us). At check)in, they had sorted in out though. When we changed our booking date, the rate was slightly higher whereas if I made the search, I would obtain a same initial price. Of course, breakfast quality is a real downside. We also didn't quite enjoy the pricey mocktails. The building looks tired. You cannot connect your smartphone or netflix accounts on their TV. Their terrace was not ready to welcome customers despite full spring, and you had to arrange chairs and tables yourself.

Very Good
Traveller Type: Family with Young Children
  : Lovely staff, great breakfast, would recommend.