Pensiunea Junior

Poor
Traveller Type: Family with Young Children
  : Not far from town centre and perhaps a bit too close to train station.
  : We stayed in a one-bed apartment on the first floor. The building is adjacent to the main train station and a very busy street so constant noise from cars and trains. The apartment itself is spacious but the kitchen is not fully equipped as listed but with only 3 plates (one of them of the disposable type), a few cups and glasses, 2 forks, 2 spoons and ONE knife. There's a hob but absolutely no pots, pans or any cooking utensils.The breakfast is somewhat limited, both on food choices and actual space in the room. Very uninspiring and, I'll call it what it is, poor quality. They had no black teabags left, only herbal etc. I asked for more teabags but was told there was no more!The shower is of the "wet room" type (meaning there's no glass panel or curtain) but somehow the design is totally flawed and the whole place becomes a paddling pool after a couple of minutes. There's no adequate drainage and that water just sits there till evaporation happens. No mop provided either.Cleanliness left a lot to be desired as suggested by some rather gross stains under the toilet.The Wi-Fi did not work for a single minute during our whole 3-day stay despite speaking to reception staff after arrival (that's the first thing you notice these days) and nothing was done to resolve the problem either. On our second day I tried to complain about the lack of Internet connection again but the lady at the reception was a different one from the previous day. Not only she knew nothing about it but she did not speak any English either. With the help of Google Translate she did try to help us and actually came to the apartment and tried to fix the router by the usual on-off switch method. That had already been attempted many times to no avail and she soon gave up and left after saying that "she'll let the boss know". Such a coincidence - that's exactly what the other lady said on the previous day!

Disappointing
Traveller Type: Traveling as Couple
  : location - 20 minutes to the city center; 5 minutes to the train station, service, spacious apartment;
  : the apartment was dirty; rubbish from previous guests; dirty towel, lack of appropriate equipment in the kitchen (plates, pots, cutlery); cleanliness of the kitchen left much to be desired; old water in a pot (?!)

Good
Traveller Type: Business Traveler

Fair
Traveller Type: Business Traveler
  : The location in a good position, very close to the center.
  : The room was full of spiderwebs, a lot of dust and from the entrance was a strong smell of mold and also the staff was not very friendly.

Very Poor
Traveller Type: Traveling as Couple
  : Parking places
  : I chose the Junior guesthouse in Cluj because it included parking. Unfortunately, that's the only positive thing I can say about this guesthouse. The staff seemed very disinterested, probably because all the ladies working there were unwell (either with colds or dental problems). Additionally, the lady preparing breakfast was coughing severely and appeared quite ill, so I had breakfast elsewhere. The Room 2 where I slept had no windows facing outside, so there was no way to get fresh air. Furthermore, the noise from the lobby downstairs in the evening was impossible to ignore, and I couldn't fall asleep until the chatty guests in the lobby went to bed. On the same morning, the lady's cough while preparing breakfast woke us up at 6. There was mold and bacteria in the shower cabin, and the ventilation hole was filled with dust. Overall, the dismal conditions gave the impression that even the bed linens weren't clean (although they were). I will never book at the Junior guesthouse in Cluj again, and I strongly advise against it in any way.

Good
Traveller Type: Traveling as Couple
  : The hotel is conveniently located a few minutes walk from the train station.
  : We stayed 3 nights and housekeeping never came to the room. No fresh towels and the rubbish bin was never emptied. After the first night, the hotel incorrectly reported to booking that we never showed up. It took me 3 attempts with the property and 8 attempts with customer service to get this resolved. Over 6 weeks later I have yet to receive my Wizzair credit for staying here. When I asked the receptionist if she had a local map she rudely told me to just use my phone.

Wonderful
Traveller Type: Solo Traveler
  : The location of the property is very good. The staff was friendly and the breakfast was very good with lots of options including espresso machine.
  : I think the beds need an update and the WiFi.

Good
Traveller Type: Business Traveler
  : I liked the location, closed by many things, however it is noisy due to the train station across.
  : The cleanliness needs to be improved, also the breakfast option. The light by the bed was broken. When we arrived, it was really cold in the room, no heat on, the bed linen was stained, we asked for a new bed sheet and we received a duvet sheet, which was not replaced for 3 days, even though we informed the receptionist. The check out is at 12:00 on Booking, but they expected us to leave by 10:00, after breakfast.