Clarence Inn Extended Stay

Pleasant
Traveller Type: Traveling as Couple
  : Location was good with lots of parking. Wi-Fi worked well.
  : The room is definitely dated and the bathroom was clean but so old it felt dirty even though it wasnt.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: group

Very Good
Traveller Type: young couple
  : Great location. I liked the self check-in. We got a text stating that our room was ready, 3 hours before the published check-in time! And the key and receipt were ready in the room when we arrived (no office visit needed). The owner happened to be outside when we pulled in, and greeted us.I found the coffee from the drip coffee machine to be remarkably good.
  : A couple of things. The TV kept pixellating, and we could not figure out how to turn on the shower. I left a note stating that, and hopefully next time we wouldn't experience those issues.

Very Poor
Traveller Type: review category business travellers
  : Didn't like anything
  : Disgusting attitude towards customers!!! You are being misled when providing the rooms you ordered. We booked a room with a kitchen with stove through booking.com. However, upon arrival they refused to provide us with a room with a kitchen. They said that a room with a kitchen is only available for stays of 4 days or more. This information was not available when booking. For us, having a kitchen was a fundamental factor. Since we arrived in the evening, we had to stay one night. We contacted the hotel owner several times. However, before you check in, they send you an SMS saying that they are always in touch, but in fact, after you check in, you won’t be able to contact anyone. They refused to refund the money for the unused night. Nobody responded to our messages. Only through Bookingcom they replied that they would not refund anything. We have stayed here before. We also spent three days trying to find someone who would give us fresh towels. In fact, we don't recommend doing this. You are being misled when booking rooms. There is simply no soundproofing. And if you come across some neighbors having fun, you are guaranteed a sleepless night. The toilet actually didn't work. It is impossible to sleep on the pillows.

Very Good
Traveller Type: young couple
  : it worked for what we needed
  : needs some updateing blinds are not enough to stop outside lighting from comming into room

Wonderful
Traveller Type: young couple
  : It’s cute and cozy

Good
Traveller Type: solo traveller

Good
Traveller Type: group