OYO Hotel Centralia

Very Good
Traveller Type: Family with Young Children
  : The rooms are large and the staff are very helpful when things are needed.
  : I believe that there could be more partake in cleaning the parking lot. Maybe even keeping the trash picked up would make it look a hole lot nicer and a whole lot neater.

Disappointing
Traveller Type: Solo Traveler
  : Paid for the king room, but was told at check-in that there were no king rooms (but had already prepaid). There was a mandatory $100 cash deposit (no credit card) that I hadn't been warned about. The key didn't work the first time (that happens). The room and bathroom were dirty, but at least the sheets looked clean. The carpet was gross, the tub had (cigarette?) stains, the bathroom floor mat was brown with stains instead of white. The furniture was broken down, and the fridge and microwave were on the floor. The doors were primered as if they were in the middle of painting the doors, so maybe that will soon be corrected. There was no soap in the room. The walls and ceiling were in need of some refreshing as an understatement.

Fair
Traveller Type: Family with Teens
  : just average
  : just average

Very Good
Traveller Type: Family with Young Children
  : No extra charge for hot tub

Very Poor
Traveller Type:
  : The pillow.
  : No soap, towels, fridge, coffee. Other room had a fridge but no microwave. Beds were not the size we reserved. We had to fix the toilet. Poor lighting. Bathroom flooring cracking open. Bed skirt ripped. No tissues. Trash can missing. Required cash deposit without clear notification.

Disappointing
Traveller Type: Business Traveler
  : PriceA lot if parking spaces
  : Everything else.The asking about 100 bucks deposit cash only. You dont know that because they telling ghat during check-in. You have to go across the street to ATM snd pay extra fee.Room cleaned but not clean. Dirty carpet. A lot on old blemishes. All walls have many unpatched holes from old furniture or something. Also stains on the walls. Bathroom yellowish. All interior screams - I need remodeling . No soap, no shampoo. Comforter all in stains. Towels was clean. BTW towels was delivered later after the question - Do you need towels?. Of course! No soap and shampoo anyways. :(Everything on the outside littered with cigarette ends.They have big ad - Free Wi-Fi, Free HBO. Guess what - Wifi not working, HBO not working. Probably only in my stay but we have what we have.

Very Poor
Traveller Type: Family with Young Children
  : Room was filthy, meth pipe and other unsavory objects left in room, bathroom was awful and toilet was broken. Absolutely disgusting

Very Poor
Traveller Type: Family with Young Children
  : Not one thing, scared, felt dirty just staying there but I was out of money. My daughter was even crying saying that she felt scared.
  : I check-in and the front desk tells me I am only allowed to use cash for the room deposit. It said nothing about this on the multiple emails that I received after booking on the website. I have to leave and find a bank snd come back. Front desk well there is a sign right here, how would I see that sign before I check in? At check out they check the room before you get the cash back, what could I do to make it worse?Gum stuck to wall in plain sight by the bed, the security locks on the door have already been ripped off the door molding and never fixed, multiple holes in every wall, dirty floor that are feet were black right after showering, hair stuck to the floor in the bathroom, bathroom is falling apart from being so moist with no exhaust fan, walls were soft from having no exhaust fan, NO SOAP, I go back to the front desk and I was told it is on back order but they didnt care to tell me when I checked in. BED was horrible, felt exactly like boxsprings with no mattress, the 2nd queen in there was broken.I did not have enough energy to argue and try to find another room at another hotel in a sold out town.Not one thing is updated, outside and inside need painted badly. A desk with no chairs in the room. TV about 20 inches wide. Fridge is about a foot big, fits a couple waters. Towels dont even cover your whole body. No washclothes. No soap. The outside hallways look like dead bodies have been drug down them and never been rinsed off.

Disappointing
Traveller Type: Solo Traveler
  : Newly redone/renovated room
  : How it was cleaned by the staff, (crappy cleaning job)

Very Poor
Traveller Type: Business Traveler
  : I can't write down anything if I didn't stay there, the only thing I know it was close to everything I needed
  : go online and make reservations and then get to the motel and found out they don't take reservations online then you have to hope you can found another place on short notice, they weren' very helpful at all,couldn't try to make it work for us to stay