Universal Hotel Castell Royal

Good
Traveller Type: Traveling as Couple
  : we liked the peaceful location, cleanliness or the property and the hotel was very modern with decor
  : didnt like extra charges for literally everything , 1 bottle of cola is 4 euro but it is 2.10 euro at the shop for a 2 litre insane, they are not good with criticism money and perfume went missing from my room was not slot of money but it was the principle, contacted manager who basically insinuated I was lying even though I specifically told him had they of asked I would if left them perfume or money if needed but the fact someone took it it really hurt me the managers reaction to this they also took tax payments out of my bank without informing me or asking which coincidentally worked out at around about the same amount that was stolen from the room if you check on trip advisor Im not the only one to have things stolen only wish I had seen those reviews before I stayed here, you have to pay for towels sunbeds basically everything extra however if you walk up the road come out the hotel turn left walk for around 5 minutes upwards u will find a secluded beach free of charge or come out the back entrance to the hotel before u cross the bridge u will then see a wee dirt track follow this track all the way and u will come to free of charge cove area with a rope swing x

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:
  : Location

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Very clean facilities and staff were friendly and efficient
  : Not having tea/coffee facilities in the room

Wonderful
Traveller Type: Traveling as Couple
  : Very happy with our stay there. Everything was on point. The room was clean at arrival and cleaned everyday. All the staff were really nice. The view of the beach from the room is absolutely amazing and hearing the peaceful sound of the waves in the morning and night was a blast. The beach was also nice and not too crowded. The buffet had lots of variety and good food. We didnt hire a car but buses will take you around if needed. We will return and 100% recommend.
  : As an all inclusive, its a shame that you have to pay extra for towels and to secure long chairs by the pool.