Country Inn & Suites by Radisson Bloomington-Normal West IL

Poor
Traveller Type: Traveling as Couple
  : Sent us initially to a dirty or occupied room. Took an hour to check in. Replacement room had obvious pet and water damage. Should have requested a refund. Not recommended.

Pleasant
Traveller Type: Business Traveler
  : Room
  : Smell

Poor
Traveller Type: Solo Traveler
  : The staff were very nice
  : You can tell there is not enough cleaning staff. The room was clean but the rest of the place was filthy. The front door, the first thing you see, is white but you can hardly tell through all of the dirt. My door to my room made a loud noise and needed to be manually pushed to get in the room. My AC unit had to be kept on 60 degrees to keep the room at a comfortable temperature. The beds were very uncomfortable. The towels were not fully restocked after the last guests but luckily I was the only one staying so it didnt matter. The shower curtain bar was rusted. The hall smelled like a sewer every morning on the whole 3rd floor. The door to the pool was as filthy as the entrance. The only ice machine is on the first floor. I will not stay here again.

Very Good
Traveller Type: Family with Young Children
  : Clean and friendly
  : Lost reservation. Paid twice

Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type:
  : The rooms were clean and it didn't have no smell
  : The the breakfast was not good that is not breakfastI

Disappointing
Traveller Type: Traveling as Couple
  : No towel bars or hooks in bathroom. Sheets didn?t fit bed, came off in middle of night. A women was trapped in public bathroom because the handle was missing inside the room. She was pounding on door. We heard her and opened door for her.

Very Good
Traveller Type: Solo Traveler
  : Good staff. Friendly, professional, accommodating
  : Alot of hair left shower. Full trash can from previous guests.

Fair
Traveller Type: Family with Young Children
  : The hotel rate was an affordable price. The rooms were clean and spacious. The bathroom was huge and the beds were comfortable. The free breakfast was good and had lots of choices.
  : The bathroom sink was too small. The bathroom mirror was hung too low and prevented the sink handle from being turned on all the way. The shower head didn't move and was too high up to adjust. The breakfast staff was unfriendly and glared at the patrons.

Fair
Traveller Type: Traveling as Couple
  : .
  : The room was not clean. Tub was leaking. Curtains were ripped. Bed had no support in the middle