Deschutes Riverside Escape

Poor
Traveller Type: Traveling as Couple
  : The view
  : The bed, the pillows mediocre, squeaking refrigerator, no comfortable chair to watch tv in, no ironing board, lots and lots of people walking by very close to our room, only half a roll of tp on arrival and had to call twice to get some, had to call to get code to open door no email sent with info until after my call, couldn't get a refund if I wanted. If I knew Vacasa was in charge I would have never booked this. I went through Booking.com not Vacasa. I have now had two bad experiences with Vacasa two for two!

Very Good
Traveller Type: Traveling as Couple
  : Great location right on the river with a beautiful riverside walking trails
  : We had no directions given to us ahead of time on how to use the electronic dead bolt lock trying to figure it out in the cold. Also we had difficulties reaching Vacasa upon discovering the central heating was broken. When calling Vacasa by phone, they state as you are waiting on hold that a quicker response is given if you text messages them. We never received any text message response back. Also all the links to vacasa are broken links and we could not leave a message that way. In calling, waited on the phone for 40 minutes and they never picked up. I finally got a response by messaging them through booking.com.

Wonderful
Traveller Type: Traveling as Couple
  : Right on Deschutes River.

Wonderful
Traveller Type: Traveling as Couple