Relax Inn - Batavia

Disappointing
Traveller Type: Family with Young Children
  : Needs to be updated

Poor
Traveller Type: Family with Young Children
  : The facility had no smoke detectors in the rooms or hallways. They had the hook ups for them but no detector. The door to the bathroom was off 2 of the hinges in one room and in the other room tbe door was to big for the frame to close. There was no garbage cans in the room. When we checked out the door to the lobby was locked and I was told to just leave the keys on the ground by the door and they would get them in a minute.

Poor
Traveller Type: Traveling as Couple
  : How the staff told me itwas clean and a non smoking room there were ashes everywhere and they said there was a deposit on the room of 50 bucks but when I checked out theu wernt gonna give it back to me but they did.

Very Poor
Traveller Type: Family with Young Children
  : We had a late check in at midnight , we left a note in our reservation that we would be arriving as such. When we arrived to our destination the office was pitch black , we called the desk to get our keys , we woke a gentleman (maybe the owner). We paid for the room , as we entered the room , it looked absolutely nothing like the website photos. Beds were poorly done , rips in the mattress covers ripped , shower curtains stained , we had an outlet laying on our desk that looked as if it recently started a fire. The area was bad enough where the hotel was located. I called back the staff at the desk to have a refund , we woke him again an hour later. We did not get any form of apology for the state of the room , he reimbursed me only half our money. Severely disappointed, I recommend this hotel to no one.

Poor
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Close to everything we needed
  : Nothing

Very Poor
Traveller Type: Group Traveler
  : Nothing
  : Hotel room had an odor had buy disinfectant spay and room deodorizer Bathroom tub, curtain filthy. Towel dingy The response was if I had checked in early they would have changed the room. Reached about 5pm

Good
Traveller Type: Traveling as Couple
  : Conveniently located