Candlewood Suites - Austin North an IHG Hotel

Very Poor
Traveller Type: family with young children
  : I did not stay at the hotel.
  : The hotel called me as I was headed to the there facilities to tell me that they didn't have a room available.

Very Good
Traveller Type: solo traveller

Wonderful
Traveller Type: young couple

Disappointing
Traveller Type: review category business travellers
  : The room was noisy. I haven t received the invoice, The staff is not replying my emails.

Very Good
Traveller Type: family with young children
  : Large comfortable rooms. Staff was great - at least the one guy I interacted with was.
  : Nothing in the are to walk to such as food or coffee - it is in a maze of newish construction next to a major freeway.

Wonderful
Traveller Type: group

Poor
Traveller Type: family with young children
  : Please be really careful with booking this hotel. It's a well known chain, but the management of this hotel seems like wanting to trick you. I think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and the manager. My favourite sentence of the front desk is: "your are not qualified for room service"
  : On the website the hotel alleges housekeeping every day, but in reality the room is cleaned only once a week. Even upon request the decline to clean your room (without a surcharge of 25$). Further, they charge you after departure (without notifying you) for items allegedly broken. After our departure they charged us for a allegedly broken laundry basket 25$. This is fraud. The do not offer breakfast. The hotel offers public available grills at the outside. BUT look at the pictures, in what disgusting conditions this grills are.

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children

Very Poor
Traveller Type: review category business travellers