Extended Stay America Suites - Atlanta - Perimeter - Crestline

Good
Traveller Type: Business Traveler

Good
Traveller Type: Business Traveler

Good
Traveller Type: Traveling as Couple
  : Na
  : The smell of the room

Very Poor
Traveller Type: Business Traveler
  : The location is absolutely wonderful
  : On multiple occasions one of the employees, Ryan, was extremely rude to me. He is very unaccommodating, interrupts me while I'm talking and says very inappropriate things. Ryan has been very rude to my family members who have dropped by to visit also. In addition, I have personally heard Ryan being rude to other guests.There are many other hotels to choose from in this area and nearby. Ryan is the type of employee that will cause you to lose customers that simply won't tolerate his horrible attitude. I would like to recognize two outstanding employees at this location. The first one is Edith. Edith has a great attitude, she's been polite and accommodating every time I've had the pleasure of dealing with her smiling face I always walk away in a good mood. Unfortunately I don't know the gentleman's name that handles maintenance at this property. It's absolutely amazing that given the workload that comes with a property this large, that this man is always ready to help with a smile on his face and a kind word.

Very Poor
Traveller Type: Traveling as Couple
  : Staff
  : Everything but the staff

Disappointing
Traveller Type: Traveling as Couple
  : Front desk staff was great very professional and nice.
  : The room carpet was dirty needs a deep carpet cleaning or maybe replaced. No pans available to use to cook, that's one of the reasons I choose this hotel! Who ever was next to me smoked OMG it was so powerful I had to go out and buy air freshener spray also reported it to front desk

Wonderful
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Family with Young Children
  : It was a bit sketchy. They deducted a $100.00 deposit plus the amount of the room. We have yet to receive our deposit, it still says on hold. The hotel was not like the pictures described

Very Good
Traveller Type: Family with Young Children
  : it is clean, comfortable and well located
  : The hotel doesn't have breakfast included, it's just bad coffee and a few small cereal bars.

Very Good
Traveller Type: Business Traveler
  : The employees were helpful and friendly. The bed was comfortable the room was clean.
  : The room just needed some TLC. There was loose trim on the counter top and the TV was a little wobbly.