Hotel Domus Pacis

Very Poor
Traveller Type: Solo Traveler
  : Train was supposed to arrive 22:30 in perugia, but delayed and when arrived in perugia, already the last train/bus to assisi departed, so I had to stay whole night at perugua station until the earliest train available in the morning arrived. Then i finally got to the htel when reception opened and explained my situation and asked if they could reschedule a night. but their attitude was dismissive like "your train got late? Tough luck." No sympathy or empathy at all. If reschedule wasn't possible, instead they could have provide me with free breakfast, or coupons for local restaurants or attractions at least, but no effort to be sympathetic and not even trying other options to accomodate customer who went through nightmare coming all the way from USA to visit assisi, one of the most celebrated pigrimage sites in italy. This hospitality business has the worst attitude of hospitality of all I've experienced in my life, thus i do not recommended this place at all to anyone, no one should be using this facility and no one should be treated the way i was treated, as they horrendously lack the basic spirit of hospitality. As empathy is supposed to be the foundation of hospitality.

Wonderful
Traveller Type: Business Traveler
  : The breakfast was quite good
  : The bed was too big for the size of the room. There was no chair, but the staff brought it to the room as soon as I asked for.

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple