City Live Hotel

Disappointing
Traveller Type: Family with Young Children
  : What I experienced during my stay was not what I expected. First of all the staff was not friendly and helpful, zero hospitality ,they looked at people like they were all thieves. I encountered several problems with the room I was assigned , the refrigerator doesn't worked the AC was placed in the entrance, We had a double room it was impossible to have suitable temperature in both room . We got sick because of unbalance temperature . They refused to change our room. The wellness facility's was closed, under construction but they didn't note anything on the booking page. Be aware before you book your room.

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Business Traveler
  : The location is great and part of the stuff was really nice.
  : They changed the dates of my order in the date of arrival and told me that its not their problem. Its probably the problem with booking with my order and I had to take another hotel and then come back after the issue was resolved with booking customer service. Apparently they modified my order because they didnt have the standard room(the type I ordered) Moreover, because they had to upgrade us for that day but they wanted us to move to another room standard one for the next day. Obviously we didnt want to change room every day and they charged us additional 50 to stay in the same room for another day. Really upsetting and inconvenient.

Wonderful
Traveller Type:
  : Employees are very kind and they speak English. I travelled with my mother and we had a comfortable room with separate beds. We visited Antalya to meet up with some family. So we didn't use the facilities of the hotel. Just needed some nice breakfast (and they have).

Very Poor
Traveller Type: Family with Young Children
  : Honestly the service from the bellboy was the only good thing that the hotel offered his friendly vibe at breakfast and also his willingness to please the guests for tips.
  : The cleanliness of the room The quality of the mattress The lack of appliances in the room and when asked about it took two days just to get a simple kettle in order to make coffee. They offer free coffee and tea in the rooms but no appliances in order to make it what logic - The management team especially the old lady that walks around doesnt smile and continuously looking for any excuse to charge you extra.